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Strategically located in the exclusive financial and commercial zone of Polanco and very close to the Bosque de Chapultepec and from the Rufino Tamayo, Anthropology and History, and Modern Art Museums, and from Chapultepec Castle, and located on Mariano Escobedo avenue, a few steps away from beautiful Paseo de la Reforma avenue, Camino Real Ciudad de México, with its 33000m2 of gardens, pools, fountains, and patios is a refuge from the city´s busy life. It is located 30 minutes away from the Benito Juárez International Airport. It offers 712 rooms and suites, two swimming pools, a very modern gym, and 7 of the best restaurants and bars, all of these enriched by valuable works of art.
Camino Real Polanco Mexico
Mariano Escobedo 700
Mexico City, Mexico
D.F. 11590
Nearest Airport: MEX
I had a very disappointing experience at Camino Real Polanco. I was staying for seven nights, yet I was charged an absurd amount of money for just one night, which I found completely unreasonable. The service was poor, the temperature in the room was extremely hot and uncomfortable, and the breakfast was terrible in both quality and overall experience. For a hotel of this category and price level, I expected a much higher standard of service, comfort, food quality, and transparency regarding the charges.
jamaro2026
In strong need of a renovation. The hotel and especially the room feels very run down and old. Lighting inside the room is particularly bad. Will all lights turned on it was too dim.
gastonmdh - Panama City, Panama
Fernando, the concierge manager, was very rude at check in. Our other friends didn't have the same experience. We were the only queer couple in our group though, so maybe that was why he treated us poorly. Other staff were friendly, but he was not. We had our room tidied up one day of our stay and they broke my electric toothbrush. It had clearly been dropped on the floor and a big piece of plastic was missing from the base, leaving wires exposed. And the plastic piece was rolled up in one of the wash cloths that was replenished.
S_Traveled_Here
The hotel rooms need to urgently be renovated, and the waiters need to stop rushing people while eating.
444dianamariag
have been going since 1969, always very good, recommend it highly friendly service, good food and very clean
Curiosity533739
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