Sofitel Mexico City Reforma

This hotel is upscale and is well located close to major sites in the city. The rooms are lovely and there are several restaurants to choose from. The food was delicious. The concierges are very helpful and very knowledgable. The staff meets your every need, they are warm and genuine and the customer service is noteworthy.

I wanted to tell you that everytime I come, Jair is the one who serves my breakfast in my room and i’m happy to see him. He is very competent, pleasant, professional, and kind. I recommend !

The entire hotel is simply beautiful. The inside pool is so serene. The service from Shannon was lovely; ensuring I was comfortable during my visit. Highly recommend the hotel in general.

Our family stayed for New Years and had a great time at the Sofitel. Breakfast was delicious every morning, the Spa was relaxing, and the rooms were super nice. We also had great service from the staff including Diego at the Concierge and Ramiro, the Bellman. Definitely will come back

The hotel is conveniently located on the Reforma. Our room had an excellent view of the Angel of Independence where NYE celebrations were held. The celebrations were loud and did run into the early morning. But the location couldn’t be beat for front row seats to the celebrations. We thoroughly enjoyed the club lounge floor which had great food and drink options. À la carte breakfast orders from the lounge did take a moment. But we were happy to enjoy the lounge, and enjoy the view as we waited. The hotel pool was also a lovely spot to retreat to. We really enjoyed heading there for a quick swim and reset after big excursions and long days of walking the city. We were well taken care of by the assistant manager Marianna and her team throughout our stay. In particular, Jose and Tomas made sure we always had lovely drinks and cocktails at the ready. Diego at main concierge desk also helped us with some lovely dinner reservations and gave us excellent tips on where to go.