1 Hotel South Beach

Reid was amazing! He went above and beyond for our company dinner. We had team members from all over fly in at different times and he took care of everyone’s needs flawlessly. Amazing experience and we can’t wait to go back! Highly recommend!

I just returned from another incredible stay at the 1 Hotel after spending almost two weeks there, and once again it exceeded every expectation. At this point, it feels like a second home. I visit several times a year and typically stay for 12 nights or more, and the reason I keep coming back is simple: the people and the service are unmatched. Over the years, I've gotten to know more than two dozen employees by name, which says a lot about the relationships this hotel helps create. The level of hospitality here is something special and unlike any other hotel I've experienced. A huge thank you to Matt at the front desk. He is truly exceptional and one of the biggest reasons each stay feels so welcoming. No matter how late I get back after being out for the evening, Matt is often there to greet me with a smile, remembers my name, asks how my day was, and always makes me feel valued. What really stands out about Matt is that his kindness never feels forced. He genuinely cares about guests and consistently goes above and beyond to make sure every stay is a great one. Whether it's helping with a request, checking in to make sure everything is going well, or simply taking a moment to have a conversation, he has a way of making you feel like more than just another guest. His professionalism, warmth, and attention to detail are second to none, and he is a tremendous asset to the property. The rooftop team also deserves recognition. Jordan, Guiliana, Andreas, Patrick, Nick, and so many others consistently go above and beyond. Whether I'm spending the day at the pool or having a meal at Watr, the service is always warm, attentive, and professional. After so many stays, many of them know my preferences, remember the little details, and always make me feel welcome. It's that level of consistency that keeps me coming back year after year. I've stayed at many luxury hotels around the world, and very few make me look forward to returning the way this one does. I'm already looking at dates for my next trip in the next 2–3 months and can't wait to return. Thank you to Matt and the entire 1 Hotel team for making every stay memorable.

I was greeted by Mohammed who was both professional and courteous. I was worried that because I’m on the Miami beach property that it will be crowded and too noisy. To my surprise, I’m having a very relaxing trip and I would recommend this hotel. The ambience is chill and their decoration gives a natural and relaxing vibe.

Jesus at the pool was incredible! His attention to detail, great service and high energy made our day amazing. Really grateful to him!!

We had an incredible experience at the beach during our stay at 1 Hotel South Beach, and a huge part of that was thanks to Alejandro on the beach From the moment we arrived, Alejandro was warm, welcoming, and genuinely friendly. He went above and beyond to make sure we were comfortable, always checking in with a smile and anticipating anything we might need before we even had to ask. His positive attitude, professionalism, and attention to detail made our beach days truly special. It’s rare to come across someone who is not only excellent at their job but also makes guests feel so valued and cared for. Alejandro is a true asset to the hotel, and his exceptional service was one of the highlights of our stay. Thank you, Alejandro, for making our vacation even more memorable. We can’t wait to come back!