The Angler's Hotel

My check-in experience was extremely frustrating and unacceptable. I arrived on Friday during the Formula 1 weekend, when Miami was very busy. Despite having a confirmed and fully paid reservation, the hotel informed me upon arrival that they had no room available. They claimed this was due to a transition from Kimpton, saying reservations made before March were not valid. This explanation is very hard to believe, especially since neither the hotel nor the platform contacted us in advance. After long discussions, they suggested moving us to another hotel at our own expense. However, due to the event, no rooms were available anywhere. We asked to speak with a manager but were told they were in a meeting. We insisted the situation was unacceptable and requested written confirmation. After nearly two hours of waiting and making it clear we would not leave, we were suddenly told a room was available. My friend, who booked through a different platform, was told the same story—and a room also “appeared” for her. This made the situation feel dishonest, as if rooms were being held to resell at higher prices. I have traveled extensively and never experienced anything like this. I believe others should be aware.

Mixed Experience. We had a large studio which was in the annex which needed TLC access via annex restaurant,alarming anyone can access these rooms. The room was tatty the balcony butting an overgrown tree. No storage space. No bedside tables and only way to turn reading lights off is to get out of bed! We used the restaurant once the food was ok but complete lack of staff. The roof top bar and swim.pool was lovely but one bar person..if anyone ordered food he vanished leaving queues Worst part reception took 300 usd deposit but then refused to allow anything to be charged and then refused to provide account on check out stating hotel had been taken over in March. On the plus side great location!

We booked a day room and the hotel is nice enough. However, we were charged an extra $50 as a refundable guarantee. Despite chasing the hotel, this refund has not been actioned six weeks later.

Check in was a little weird but hotel, room & facilities good and as advertised. Clean comfortable beds, good bathrooms nice staff. Roof top pool great, nice bar area up there to chill & read. Very central for seeing Ocean drive, shopping and bigbus tour stop across the street.

I had a truly disappointing experience at The Anglers Hotel Miami Beach. We booked a day-use (through DayUse) room from 10am to 6pm after disembarking from a cruise, as we had a long 13-hour flight ahead and simply needed a place to rest and recharge. We arrived just before 10am, expecting a smooth check-in, but were told to wait with no explanation. What followed was over two hours of waiting, with no updates, communication, or sense of urgency from the staff. After such a long journey already, this was incredibly frustrating and exhausting. When we were finally given a room, there was no meaningful apology or acknowledgement of the inconvenience caused. The staff were unhelpful and did not offer any form of compensation or attempt to make the situation right. It felt as though our time and comfort were completely disregarded. This experience was appalling and turned what should have been a simple, restful stopover into a stressful ordeal. I would absolutely not stay here again and cannot recommend this hotel based on the poor service we received.