Carillon Miami Wellness Resort

My last review of Carillon Miam Beach was in 2016. I have stayed at the Carillon resort over 15 times since 2014. To its credit, the resort has done significant renovations to common areas over the years, most notably to the lobby and restaurants. The spa, fitness area and most of the rooms are very similar to my 2014 observations. Overall, there is still significant value from the Carillon resort. It's location is outstanding and beachfront pristine. All of the rooms are full 1 bedroom suites, and when compared to hotel suites of similar size and location, remain a tremendous value, especially in low season. All hotels/ buildings age over time and the Carillon is no exception. The fitness / wellness footprint is impressive, though it was originally designed as a Canyon Ranch, so to be expected. All fitness and spa areas could use an upgrade, as should be expected in a first class resort. The restaurant still suffers from an identity crisis and seems more focused on getting a Michelin Star than serving well priced meals for guests and residents. Most of the hotel staff are well trained and go out of their way to make an excellent impression of the hotel. They are always responsive and work to make your stay and enjoyable experience. I do have a few concerns in the way the hotel operates these days. The spa accepts Group On certificates to use the spa and pool facilities. The hotel also allows access to the hotel from Resort for a Day members. While I understand the revenue opportunities that come with these admission (and given that the resort is owned by a private equity firm, would expect no less), it does cheapen the experience of not only hotel guests, but residents, as well. Weekends and holidays experience significant overcrowding in the spa facilities and guests that do not follow appropriate etiquette. I've overheard many residents complain about this and that they avoid the spa at times due to this reason. Additionally , hotel and Group on guests are restricted to the main pool and rooftop over fitness facilities. The North Miami Beach area is home to many excellent restaurants and recreation facilities. If you're looking to escape the insanity of South Beach, the Carillon certainly fits the bill. Also, I've noticed many foreign tourist families vacationing at the Carillon over the years, but not as many families from the US. Seems like an ideal spot for a memorable vacation from young to old with plenty of hotel space to spread out.

Nice room and location but otherwise terrible. After paying for 1 of 2 night's stay months in advance, we were charged the full balance on arrival plus $800 for incidentals. Two days later we still haven't gotten that money back. Couldn't reach by phone before our checkin or after. Spoke to 4 different people on property and was assured we would get back whatever we didn't charge on checkout. Housekeeping arrived 8:30 am the Saturday of our stay. On Sunday they knocked at 9 despite the DND being on. The "Corner Store" could not make iced tea? It closes at 5pm so not very convenient. Not sure when the bar is open but it was closed whenever we wanted a drink.

The Wellness Circuit that uses a large assortment of touch-less experiences is phenomenal. The Carillon is my go-to wellness resort for day experiences in Miami. Compliments to the entire team that takes the guest experience to the next level of kindness every time.

Absolutely loved taking a private class with Karim! She is the best, so patient and fun! She gave me so much guidance with prenatal exercises to do now and ways to build on them all throughout my pregnancy. She is a wealth of knowledge! Highly recommend all her fitness classes!

I recently spent the day at Carillon and was thoroughly impressed by the level of service, care, and overall experience. From start to finish, it was a serene escape. Juan Jaramillo and Pamela at the pool were incredibly attentive—warm, professional, and always ensuring guests were comfortable and well cared for. Their hospitality really stood out and made lounging by the pool a true pleasure. The spa was equally exceptional. Christina greeted me with such kindness, setting a peaceful tone for the experience. Natalia and Patricia were absolutely fantastic—both intuitive and skilled. I received the best energy work I’ve had in a very long time. I left feeling deeply relaxed and rebalanced. A heartfelt thank you to Armando for making us feel extra special throughout the day—your thoughtfulness did not go unnoticed. Carillon continues to impress with its dedication to wellness and guest experience. I’ll definitely be back.