Eden Roc Miami Beach

My boyfriend and I stayed here at the beginning of this month and we couldn’t have chosen a better place. Upon arrival our car doors were opened for us by hotel staff and we were warmly greeted by employees at the front doors. Jullian helped us at the front desk and told us everything we needed to know about the hotel. She asked us questions about ourselves and told us the best places to go in Miami. Her kind smile and inviting personality was genuinely one of the highlights of this trip. We received a beautiful oceanfront room with a spacious balcony. The menu for the pool and the beach had plenty of options to choose from and was reasonably priced. Drinks were delicious and served super cold right to your beach chair. Room service came fast and hot, I would highly recommend. Towards the entrance of the beach they have a self service sunscreen booth that rotates your body as it sprays you with your choice of spf level. There are also bikes that you are able to rent and ride up and down mid/south beach. Overall we had the best time at Eden Roc and have already been planning our return trip! All of the employees made our time here unforgettable and special.

I want to thank Jasmine personally she was very helpful and kind. I only wanna talk to her no offense to anyone else that I have not spoken with, but she was the friendliest person I’ve encountered when doing business.

the beach at the eden roc was incredible today and the beach staff really made sure i had everything i needed. huge shoutout to William and luis for the amazing attention also setting it up with umbrellas and towels. i recommend the burger and wings. miguel our server was very polite and professional. id definitely come back here!

Kimberly outside at the pool was so friendly and provided great customer service! Jose was so accomdating and helpful providing me with a chair in the pool area I wanted to be in! Thanks to these 2 employees I had a great experience at the pool today!

Max from Argentina was AMAZING. He was helpful, kind, funny, and personable. I was staying at the hotel for work and he was there almost the whole week; opening the door, offering kind greetings, answering questions, helping handle luggage, and even assisted in work efforts. He made our stay and work better. Eden Roc/Nobu Hotel is lucky to have him.