Fontainebleau Miami Beach

Abby was an amazing server out by the beach area! We loved our day at the beach everything about it was perfect!

Late check out fee, look like we are not the only ones complaining about this at the Fountainebleau Hotel at Miami Beach. We were charged over 500.00! for late checkout! Luckily, we had proof we checked out; the bellhop picked up our luggage by 10:20. Amazing they automatically assumed we had a late checkout. We called and threatened we would call our Amex if it was not removed; they eventually, with resistance, checked and removed the charge. I feel they are preying on people not to check their bill; very scammy to me! And by the way, service was horrible; we will never stay at a big resort again- much better service at smaller boutique hotels!

Abby was fantastic - she served us on the beach. Good ambience and the food/drinks were on point. Thank you for a great day!

I’ve stayed at most of the luxury hotels in Miami but I have to say, the service and hospitality at the Fontainebleau is unmatched. I had some complicated requests and cannot speak highly enough of the hotel manager, Arthur. Not only is he helpful, he is kind, has great advice, and really made the Fontainebleau stand out with his level of detail and service. Highly recommend stopping by the beach, their new cabanas are awesome!! Will definitely be coming back soon!

Amazing hotel with amazing staff members. Money well spent. My House keeper Yanick Escarmant serviced my room and I immediately fell n love with the 5 star treatment. Her service stood out and her willingness to help me and my family goes far beyond basic hospitality. She approached every request with a warm and bubbly attitude and a sincere desire to make things easier for us. She is calm , attentive and made sure our room was beyond perfect and comfortable. She over exceeded our expectations! Fountainbleau is know for its luxury but is employees like Yanick that make the experience truly exceptional. Thank you !