Loews Miami Beach Hotel

The hotel charged my credit card without any reason. They asked a credit card for guaranteeing what was ok. The first night without any consumption they have charged extra USD 428,28. I contacted front desk they told it was a mistake. After I checked out they charged a new amount of USD 514,14! I tried three times to contact customer service and I also sent emails. No answer. The expenses were not cancelled and now I am asking my credit card company to cancel it. A total lack of respect.

Beautiful beaches, weather and warm staff! We had a wonderful time with our family. Oliver and Miguel were extremely kind and super helpful at the beach. They made sure we were comfortable! I would recommend going in early to make sure you get the chairs close to the sea.

A beautiful place! Thank you for making us feel comfortable the place is absolutely gorgeous. We really enjoyed the level of professionalism and expertise from the staff; the hospitality is next level and top-notch. Absolutely fantastic- everything was clean, staff was friendly, pool area was well kept and manicured, and the Food and Drinks were amazing. The view of the ocean from the hotel is magnificent and Cabana areas looking over the beautifully designed swimming pool. We love the Preston’s Breakfast Buffet, Ice Cream at Miami Joes, Pool Restaurant for lunch, and Bar Collins in the Evening. Rao’s restaurant was a great addition for the dining options, great food, service, & atmosphere. A very terrific and enjoyable stay at the Loews Miami Beach. Brought our kids to South Beach and this resort made our stay amazing and comfortable. Paul at the Pool provided great service and took care of us and the kids. And “Coach” at the pool for organizing the fun pool activities and having fun with the kids all day long.

The beach sevice at the Loews Miami beach was exceptional! Bob with Boucher brothers was helpful and kind and Johnny with Nautilus beach took great care of us! They both checked on us numerous times to make sure we were taken care of. We will be returning soon!

We arrived around seven hours before the official check-in time and were delighted to be given our room straight away. That was really helpful. Our room had two queen beds and a skyline view. You had the best of both worlds, with the beach on one side and the city on the other. The room was clean, comfortable, and just about big enough for our family. We headed down to the pool, which was also excellent. Sunlounger covers and towels are provided, which is useful as the loungers can get very hot. The pool itself was spacious and not overcrowded. In addition to the pool, there are garden games including ping pong and table football. It was nice to have some activities to enjoy with the kids. Drinks are offered by the waiting staff who circulate the area, but they are very expensive. A round of four drinks cost us $100, which limited how often we used that service. On the plus side, complimentary sun cream is available, which is a great idea. There are also plenty of sun loungers on the beach. Loungers and a few water sports are included in the room rate. Strangely, a parasol is not included and costs an additional $30. There is a designated area on the beach reserved for hotel guests, with plenty of space to set up. This area also features garden games for families to enjoy. There is a decent gym equipped with modern Technogym machines, including cardio equipment, free weights, and resistance machines. You can definitely target all key areas during your workout. We did not need much from the staff, but every interaction was friendly and helpful. External noise was a slight issue. It was never a major problem, but each night I was woken by a late returner talking loudly in the corridor. Every morning, I was also woken by guests on the other side of the adjoining door. They were not especially loud, but their muffled conversations could be heard. Overall, it was fine. We heard very little from outside the building apart from the occasional loud car or siren, which is to be expected in a city. Room-to-room soundproofing could be improved. We asked for late check-out and were given a complimentary extra hour. After that, the cost became quite expensive. Given the early check-in, you can hardly complain. Overall, it was a great stay. If we returned to Miami Beach, I would definitely consider staying here again. Perhaps next time, we would request a room without an adjoining door and at the end of the corridor. The takeaway is that it is a really smart, classy hotel.