The Miami Beach EDITION

The beach was amazing thanks for Randy for the amazing service, and the food was a 10/10 I most definitely recommend this experience

Julio at the beach was the best. His level of service made the beach extrarelaxing and special. Don't lose him!

My stay was terrible. Rooms are small and dated for the price charged. Pool area is absolutely crowded with club members leaving no space for hotel guests. Hotel is selling the pool area twice!! But the real problem came at the checkout. I was supposed to pay for the valet service but they broke my car keys!! To ease the problem they offered me not to charge for the valet service so the 200 dollars fee was removed from my final balance! I paid the final expenses with a credit card and left the hotel. The following day I discovered that they used the security deposit to charge the valet service after I check out the hotel and without my knowledge!

I was here celebrating my girlfriend’s birthday, and Julio was amazing as was the rest of the staff at the beach!

I’m writing to share candid feedback from my recent stay, in the hope that it’s useful. I genuinely wanted to love the Miami Edition, and I came in with high expectations — but I left feeling that the experience didn’t live up to the price tag or to the brand. On the positive side, the lobby bar was a clear standout. The menu was thoughtful, the energy was fun, and the team behind the bar were genuinely engaging. It’s the kind of space that gives the property real personality. Where the experience fell short was in the service philosophy. The check-in felt performative rather than welcoming — being escorted up to the room played as theater rather than hospitality. That tone carried through to the late check-out request, which was declined despite a 4 PM courtesy being standard at most properties for Ambassador Elite members at the 100+ night tier. For a guest with that level of investment in the brand, the inflexibility was surprising. For honest comparison, the St Regis Bal Harbour delivers a meaningfully more refined and guest-centric experience at a comparable price point — warmer service, fewer affectations, and a clearer sense that the guest comes first. I share this not to complain, but because I suspect the property is capable of much more than what I experienced. All in all — go to the St Regis Bal Harbour unless you want to pay a steep price for mediocre service.