Nobu Hotel Miami Beach

The lady Gwendoline from staff made my day, she was super energetic and sang happy birthday song to me in the elevator. One of the best people that I've ever seen. Love her energy and kind gesture. Definitely recommend staying at this hotel for sure.

Richard at the front desk was wonderful! Very professional and welcoming and a sweetheart- we met him checking in and out Amd he remembered our name and itinerary- very impressive- I know! I’m in the business of guest hospitality!!! He is a keeper!!!! Beautiful suite with beach and city view - just REALLY overpriced food and everywhere 20-22% gratuity included WITHOUT informing us prior - this may be common in Miami but not so on most cities. Not even in SF where we are from unless you’re party of 6 or more is there gratuity included. Otherwise, big city prices - be ready for it !

Easily a 5-star experience! The amenities were top-notch — from the beautiful pool and beachfront to the excellent dining options. But what truly made our stay unforgettable was the outstanding staff. When you’re on vacation, it’s the people who make all the difference, and Melissa F. went above and beyond to make our trip extra special. Thank you for the warm hospitality!

My company hosted a week long event with almost 300 people and the staff was beyond excellent! Everyone I encountered was extremely nice and courteous. I’ve been a Marriott member for over 16 years and I must say that this hotel has the softest bed and pillows I ever slept on! Food was great and so many pools to enjoy and not mention just steps away from the ocean!

Yes the property is beautiful and the food and drinks delicious. The real standout are the people. We had the pleasure of being served in room by Ms. Gwendoline. She's an absolute joy, consummate professional and she felt like a warm hug. Next Salvatore - I believe he's head of client experience. He's on the right job! He helped us work through an issue and followed up with solutions. Hats off.