The Ritz-Carlton, South Beach

Beds are super comfy. Champagne hour in the lobby is a nice touch. Great products all around. Nice views. Too notch pool and service. Loved the staff. Ricardo and his team were accommodating and great to chat with on the ocean. Appreciate their attentiveness. Can’t wait to come back!

Ricardo provided outstanding service at the beach! He was friendly, attentive, and went above and beyond to make sure we were comfortable and had everything we needed. His energy and professionalism truly made our day even more enjoyable. I highly recommend asking for Ricardo if you’re visiting—he made the experience unforgettable. I’ll definitely be coming back because of him!

I’ve stayed at The Ritz Carlton South Beach five times now, and each visit continues to impress. From start to finish, the experience is consistently outstanding. Check-in: My room wasn't ready when I arrived, so I spent the morning on the beach. When I returned after lunch, my room was ready and Luis greeted me at check-in, where he then took my personal bag and escorted me to my room, as the room I was in was in a part of the property I had never stayed in before. *When I checked out, Luis was also quick to check how my stay was and make note that they saw I was returning a month later (which I unfortunately ended up cancelling). Nonetheless, a very nice touch and impressive service from Luis from start to finish! The Room: This time, I stayed in a poolside room on the top floor that building. The balcony was the perfect place to relax after a shower or wind down before bed. The mattresses and pillow topers at this property are easily the reason why I get the best night’s sleep I get all year when I'm there. It’s like sleeping on a cloud. I continue to be obsessed with the bath soaps, along with the scent, 'Tranquil Waters'. The Beach: The service on the beach was phenomenal. Ricardo, the Beach Manager, leads a top-notch team that made the experience feel truly luxurious. He even went out of his way multiple times to ensure I had a pleasant stay. Food & Beverage: Dining at Zaytinya for both dinner and breakfast was another highlight. Alexis, one of the managers, went out of her way to accommodate my dietary restrictions, making each meal not only stress-free but genuinely enjoyable. Jesus from the food and beverage staff on the beach stood out with his warm and attentive service, constantly checking in to make sure everything was just right. The complimentary bikes for two hours included in the resort fee was a great way to explore South Beach and added to the overall charm of the stay. Thank you Luis, Ricardo, Jesus, and Chris (beach attendant). Each visit reminds me why I keep coming back each winter. The Ritz Carlton South Beach is effortlessly elegant, deeply relaxing, and simply one of my favorite hotels in South Beach.

Andrew was not only courteous and helpful but also very respectful and gave us personalized attention. The cabanas and chairs were well kept and towels were clean. The location of the cabanas right in front of the Ritz Carlton Hotel on Lincoln Road.

Service was great and people were very nice. Christopher, andrew, and ricardo were very polite and helpful, and made our day fantastic! Beautiful location, highly recommend to anyone. Food is amazing, drinks are good, and the atmosphere is unbeatable.