The Tony Hotel South Beach

We stayed here as a family of four. Two adults, two teens. On arrival we were told our room was ready, however our room was still being prepared. The room was ok - two queen beds as expected but not up to four star standard. The dresser was heavily dusty underneath and bed sheets were damp on arrival. For some reason the housekeeper only gave us three towels daily instead of four. The room was tired looking with textured wallpaper and we felt it really let the place down. Even the children commented on how dull the room looked. Breakfast is pricey for what is offered. The pool however was lovely and we always managed to get a bed. The staff at the pool were great and really accommodating. Lovely views and everywhere else throughout the hotel seemed more 4 star, however due to the room I would say this is more 3 star.

The friendliest and most obliging staff i have ever had the pleasure to meet. 2 very weary travellers from Ireland arrived on a Thursday night after a 20 hour journey to begin our honeymoon and from that moment until the second we left to get on our cruise Sunday afternoon our every need was met and surpassed. Special mention to the young man from Colombia and his female companion (I got their names but have forgotten them) in the Pool bar area who couldn't do enough to help us. Reception spotlessly clean and extremely helpful, accommodation the very same, bar staff very helpful and eager to give information without putting us under pressure to give a hefty tip. This hotel was the highlight of our trip to Miami and one that we will have no problem recommending to anyone thinking of visiting the city. Well done to all involved. Keep up the good work.

We had a lovely stay at the Tony Hotel. There were a couple of disappointing aspects, namely a broken down lift and that one of the rooms was in another building. The breakfast was average at best for the $22, I'd go elsewhere as there is a lot of choice. Rooms were very spacious, if a little tired, but overall happy with the cleanliness. Special thanks to Amanda, Masma and Domingo for their friendly helpful service at all times

Our experience at the Tony Hotel was absolutely amazing! From check in to check out was phenomenal! Jamie was beyond words can express! His kindness and attention to detail exceeded our expectations. He remembered our names and each time he saw us he made sure to speak and asked us how we are doing. We had dinner at the restaurant connected to the hotel & our waiter Cristian (the wish cafe) was fabulous! His customer service was above par and food came out fresh! This has been the best experience I’ve had coming to South Beach! I will continue to come here because of these 2 and the lovely African American women who checked us in and greeted us! You have the best staff

Amazing service great experience here. Jamie was always here to help us out and always came out of his way to help us and others. The food server for wish cafe Cristian was very respectful and kind and was always available to get us what we need a wonderful time here.