Biltmore Hotel Miami - Coral Gables

I usually don’t leave public reviews, but after being brushed off in person and having my email to the hotel ignored, I felt I had no choice but to share my experience. My wife and I stayed at The Biltmore Hotel from June 5–8, 2025, for our wedding weekend. We reserved five rooms—including a Golf Suite—and paid for a photo permit to take pictures on the grounds. Given the cost, we expected a level of service and care that unfortunately wasn’t delivered. Despite confirming with a staff member that my groomsmen could briefly wait in the designated photo room, I later received a follow-up email with a surprisingly strict and accusatory tone, warning of extra charges. It was enough to make us avoid the space altogether and find an alternative, which added unnecessary stress on our wedding day. Worse, on our final night, we discovered both dead and live bugs (possibly termites) along the window sills and floor of our suite—right next to the bed. It was unsettling, especially after having already stayed there two nights. We took photos and were ready to share them with staff, but no one followed up. The Biltmore’s reputation and setting are beautiful, but our experience fell far short of what we hoped for during such a special occasion. I hope management takes guest feedback more seriously moving forward.

Super beautiful location and historic building, on a golf course and with largest pool I have seen. Rooms are nicely decorated and clean, breakfast is decent, but the whole place requires a little renovation.

There was once a young lady who stumbled upon the beautiful Biltmore Hotel in Coral Gables and thought, “If I’m ever able, I’d love to return and stay here—or at least enjoy a cocktail in this stunning place.” Twenty-five years later, that dream came true. Not only did she return, but she did so with two dear friends—and to their absolute delight, the incredible Biltmore team, led by Mr. Matthias Kammerer, upgraded them to the Presidential Suite! The entire two-day stay was magical. Every moment made us feel like royalty, and the hospitality was beyond anything we could’ve imagined. A heartfelt thank you to Mr. Kammerer and the wonderful Biltmore staff for making this visit so special. It was truly an experience we will never forget!

After being surprised that the hotel bar was closed on our last visit, we were all the more overwhelmed by what had happened in the meantime at our recent stay last week. We are impressed by the beauty of the Lower Level. The former bar has been transformed into a wonderful place, very high quality and tastefully furnished, extremely comfortable seating and on top of that, we had an excellent service from the bar team. We were very lucky to be one of the first guests at this welcoming and cosy place. …. on both nights of our stay, of course!!! The new foyer area is also very much to our taste in terms of color and furniture. Just beautiful! It was the first time we had stayed in that area for a while. The new public restrooms are particularly worth mentioning, and I have never rated restrooms in this way before. I am impressed, they are simply amazing! The marble is beautiful, as is the lighting, the sanitary items etc. The rest of our stay was of course, as always, very enjoyable again.

omg it’s like we went back in time, so amazing classic hotel, everything is like brand new knowing it’s like over a 100 years old…the food was the best…the service too… everybody gives us the feeling like we are Royals… just amazing great…a must visit.