EB Hotel Miami Airport

I stayed here for two nights over the past three weeks. The rooms are spacious and very clean. The shuttle service to and from the airport works well. However, BEWARE: the hotel charges amounts to your credit card that do not match the price stated in the reservation confirmation. When I inquired about this via email, I received no response. Also, on both mornings, despite having already included breakfast in my room reservation, they tried to charge me for the buffet again. Only after insisting that the breakfast is included in my reservation, I was allowed to eat without any extra charge. This behavior from the staff is unacceptable.

Friendly service at checkin from Thalia. Spacious, very clean room and very comfortable bed. Food at bar was good and also quick friendly service. Whenever we are in the area EB is our favorite hotel. Great for Miami springs and airport

Very nice hotel with great positive & helpful staff members! We first arrived and were stunned by the beauty of the hotel. I noticed the two customer service representatives were both in training so I didn’t set my sights very high but I was wrong because our rep Talia was very pleasant and helpful and gave us 5- star service. Our room wasn’t ready yet so she recommended that we eat at their buffet which we did and found it to be comparable to our 1 Carnival cruise that we took a long time ago.( We switched over to Royal Caribbean and Celebrity) After breakfast I went over to enquire about getting a key to the pool and the business center and Talia ( who remembered my 1st name) Said that our room was ready and she gave us the keys and we proceeded to head to our room. The room was spacious and elegant and big! It ranked in our top 5 best hotel rooms ever. We took the courtesy shuttle to the airport after our stay and while on the shuttle my wife remembered that she left her Maui Jim sunglasses in the lobby bathroom. We told our driver Pedro, who we were having a nice conversation with, and he quickly informed them at the hotel to lookout for them. Pedro dropped us off and gave us the direct number to call the hotel and said if they found the glasses he would bring them back at his next airport run. He found them and brought them to us, and saved the day! Thanks EB hotel for a pleasant and memorable experience! With employees like Talia & Pedro on your team you can’t go wrong! Sincerely, J Battle. Portland Oregon

Excellent hotel and service. Kenia at the front desk was very attentive, gave us complimentary parking and a room upgrade! Very kind!

First stay at the EB. Frequent visitor to Miami and familiar with many airport options. This was the best, by far! Everything was at a high level of quality and service. Grateful for the upgrade, late check—out time and very courteous service at the front desk. The room was enormous, luxurious and very comfortable. Dinner at their restaurant was as good as you’ll find at any top end eatery in Miami. I highly recommend the EB.