EB Hotel Miami Airport

Looks pretty in the photos but the room we stayed in was poorly maintained. Unfortunately we also experienced some inedible food (greasy sandwiches with brown lettuce edges) and almost laughable room service. Having got the order wrong they trird to convince us that the hotel had run out of french fries! This was on a sleepy Sunday afternoon. However, but by far the worst aspect of this hotel is a management team who seem to be deaf to any word of complaint. They didn't even remove the 18% service charge which you must 'agree' to before the food arrives.

Not what it used to be. Terrible manager. Arrived at the hotel after a long flight, the hotel manager told me I possibly had the wrong hotel even after the front desk lady she told me she had my reservation. He also said they don’t accept “pre-paid” reservations from American Airlines.

I absolutely love this hotel! From the shuttle that comes to pick you up and drop you off to the really fantastic rooms and suites with all amenities. The staff is really helpful in every way they can! The food is very very good at the restaurant! Perfect location close to the airport either for business meetings or a visit to Miami!

Wish all hotel rooms were like this! Extremely clean and well appointed. Huge, luxurious shower. The rest of the bathroom was spacious and lovely. Even a phone in the water closet and a full sized lighted makeup mirror. While the entire room experience was wonderful, probably our favorite room feature was the dimmed motion detector lights under the cabinets and in the bathroom for safety getting up during the night. That alone put this room over the top! As a general hotel comment, we really liked the safety feature of needing your room key to access the elevators. If ever in Miami again, it’s where we’re staying!

This is a really nice hotel. The room is really well appointed and very clean. The staff, especially Ada, were extremely nice, friendly and helpful. The shower was exceptional and the whole place had a great vibe. I would absolutely stay there again.