EB Hotel Miami Airport

My second time at the hotel. Excellent welcome by the reception lady Ms. Thalia. Very comfortable room. Suitable for four adults.

This is a very nice clean hotel. The staff was very pleasant, attentive and helpful. From the time we called for the shuttle to pick us up at the airport until our second shuttle took us to the cruise port the following day we had a great experience. We had lunch, cocktails and dinner at the hotel our first day, we were very happy with our choices. Our breakfast was included with our package. It was not the ordinary breakfast buffet, we had a menu to choose from! We have allready recommended EB hotel to our friends and family and told our travel agent to recommend this hotel to all her clients that go to Miami.

I wanted to give a shout out to EB Hotel Miami. I run a small resort in the Caribbean and one of my guests stayed at EB Hotel late last year for a night to connect on a flight down to Anguilla. The guest accidentally left his laptop in his room at the EB Hotel and was upset as it had (as you can imagine) all his personal and business info on it. Pretty stressful for him to be without it. I called EB and spoke to Gianna Barahona and she went out of her way to wrap the computer and take it to DHL on her own time to send it to the guest. He was so appreciative. I'm not sure if he thanked Gianna personally but I wanted to as once he got his computer, he was able to feel relaxed and comfortable and could enjoy his holiday!! Thanks to Gianna and her team!!!

We came straight from a cruise and arrived at EB Hotel at 8am to leave our bags as check in was at 4pm. Thalia at the front desk was amazing and friendly. Not only did she allow us to check in straight away but went above and beyond and upgraded us to a suite. Hotel is clean , spacious, luxurious and absolutely beautiful. Not too far from Miami Beach and downtown. Absolutely recommend this hotel

I had such a great experience thanks to Thalia! She was so nice and friendly, answering all my questions with patience and making sure I felt comfortable. She accommodated me and my friends right away, which made everything so smooth and enjoyable. Her customer service is truly exceptional — she went above and beyond to make sure we were taken care of. Definitely I’ll be back!