EB Hotel Miami Airport

The shuttle driver refused to take us to the American departure gate, where I has planned to use curbside check in. Instead he took us to arrivals where we has to schlep four suitcases across two drive aisles then take an elevator to the department gate.

We stayed for a night at the EB hotel, Miami Airport prior to a flight back to the UK. This hotel is amazing. Huge room - they’re actually suites with a large separate living room with sofa and desk and big luxurious bathroom. For the price we paid it was exceptional value. Great evening meal and drinks in the hotel restaurant. Service was exceptional. A big thank you to the reception staff who gave us a lovely welcome on arrival and were extremely helpful. Aurelio, on the front desk, went above and beyond to ensure our stay was enjoyable. This will be our ‘go to’ airport hotel whenever we pass through Miami airport.

I loved my stay. The hotel is really nice, updated and very clean. The staff was always helpful, professional and friendly. Kudos to Aurelio as he helped to make a very difficult trip bearable by going above and beyond with our accommodations. We are so thankful for his generosity.

The EB Hotel Miami was a fabulous surprise! We booked to stay after a cruise in order to fly out the next day. What we found was a modern, clean and aesthetically pleasing building with incredibly comfortable rooms. The location is of course convenient to the airport. But we were so pleasantly surprised by the room which had a view of the airplanes flying in and out from a giant window in the bedroom. There was a full living room with couch and chaise lounge. There was free waters and a stocked mini-bar and this room had an additional empty fridge. The living room and bedroom both had large screen televisions with premium channels. The elegant modern bathroom was done in cream tone marble and had glass compartments for the toilet and BIDET as well as a separate shower stall with seat, premium hair and body products and TWO rain shower heads, a hand held wand AND four body shower heads. Because of the glass, the light from the bedroom was able to provide light into the living room area. The living room had a full size glass desk and there was an additional desk that could be used as a vanity between the bedroom and the living room. The bed had sleep # controls and the pillows were heavenly. There were three closets spaces and enough drawers and cubicles to accommodate a long term stay. The best part was the bar and restaurant. One of the managers, Diego, exemplified the courteous and indulgent service that made us feel well cared for...as did the bar tender and our waitress. The food included Latin classics as well as American staples. We enjoyed both and felt they were good value for the price. The vending machines were a very pleasant surprise as well with many snacks available for only $1 and large water bottles for only $2. The gym and outside pool areas were immaculate and inviting. Our shuttle driver was a retired opera singer who was so kind to my disabled husband, ensuring that his walk to the terminal was the shortest possible. I actually wished we didn't have the flight the next day as this was a very comfortable stay in a beautiful setting with amazing art work and ambiance. We recommend EB Hotel Miami and I would bet their other hotels also have great accommodations and happy, cheerful staff. Dr. Christine Casey

I booked online through Capital One travel. Unfortunately, Capital One never booked the reservation with the hotel. When I arrived, the hotel could not find record of our reservation and while on a frustrating call with Capital One, Aurelio quickly assisted me to get the same room we had originally reserved. We just needed a place to sleep between legs of a flight. The airport transfer was easy, we ordered room service for dinner and it was quick, and we were up and out a few hours later.