EB Hotel Miami Airport

For the past 3 years coming to Miami to visit our college kid in UM, we book in Brickell, Doral, Dadeland. I was in the rental car area when I saw the high ratings of EB hotel. Since it was like a mile away, I was curious to see if it’s really good. I met Junois in the front desk and she explained to me that EB is luxury unlike other hotels and she wants us to give it a try and be part of the family. She honored the rate I saw online and she said she can do better by giving us an upgrade room with a living room. Oh my their bathroom is huge and it’s European style with a bidet. Wonderful wonderful. The parking is so minimal the best rate in Miami. The bed was comfy and room was sound proof. The Miranda restaurant offers all kinds of goodies and they have a happy hour and they make the best strawberry pisco sour. The Octopus dish was soft like butter, I met the manager Diego Garcia, what a pleasant person so welcoming. Shoutout to Junoise!!!

Good location next to airport. Great restaurant with reasonable prices. Rooms are excellent and very spacious. The hallways to the rooms and external area of the rooms doors are showing a lot of wear and tear that come with a lot of one night airport traffic, so they could use a refresh. Staff could be a bit friendlier. Excellent airport shuttle.

Stayed just 1 night whilst transiting through Miami. It’s a good quality hotel - nice public spaces, bar, restaurant and the room was huge & well appointed with excellent sound insulation. All the staff were delightful. There’s a nice pool with lots of sunbeds, but we didn’t have time. Easy to get an Uber to/from downtown and the hotel offers a free airport shuttle every 30 mins.

I wish I could rate this 4 1/2, because there truly were some great things about this hotel. The employees went above and beyond. My husband needed something from CVS, but we didn't know where it was. The employee walked us to the location where he could show us how to get there. The shuttle bus driver was fun to talk to and helped make an already short ride feel shorter. We ate at the restaurant, where the waitress helped guide us on what we should eat. She did not steer us wrong! Room service was quick and didn't cost any more than at any other hotel, but we did have to call because the website in the QR code was a little weird. The hotel and rooms were absolutely stunning and everything felt really clean! The reason I didn't give it a 5-star review was for the following: It doesn't seem like the best of neighborhoods and wasn't a great view. We had to walk to CVS and it was pretty scary. Also, the lights and bed weren't plugged in, so my husband had to do some research to figure that out and then get them plugged in. The shower was good in theory but was complicated to figure out - you couldn't use all showerheads at once and the water pressure was terrible. The good outweighed the inconvenient, but we only stayed one night. I'm not sure if I could have dealt with that shower much longer.

When we arrived at check in, we were greeted by Diego Vallejo. He was very polite and professional. We told him our room had been booked through our Amex Platinum app. He looked and said the Expedia was actually the platform they used to book through Amex which disappointed us since Amex booking usually offers perks of late check out. He was so kind and gave us an upgrade and late check despite the booking platform. We had lunch at the EB bar after check in. Viviana waited on us and was such an intuitive and excellent waitress. She made me a non alcoholic lemonade and my husband an old fashion which were perfect. She advised us on what to order and our meal was perfect too thanks to her. The next morning we were lucky enough to have her wait on us for breakfast. The Miranda Benedict she recommended was so delicious. The lattes were perfect and again her service was impeccable! This was our third stay and between the clean and spacious rooms, exceptional service and food, we will definitely continue our stay here in the future