Hotel AKA Brickell

This review is coming up to a month late and I do apologise for it but overall I had an amazing stay at Hotel AKA. Amazing location and a beautiful city view. Three staff really stood out to me and my sister during our stay. They were Kyla, Cesar and Jorge. Kyla always showered my sister and I with compliments whenever we walked past her and was very helpful with overall directions and need to know about the area. Love you loads girlie pop. And honourable mentions to both Cesar and Jorge who helped me retrieve my phone. They were so calming and helpful throughout it was such a breath of fresh air to be around such pleasant workers. Honestly, the three I just mentioned need a round of applause and some sort of recognition or extra pay for amazing hospitality and comforting aura. Love all three and I will be coming back to hotel aka because of them! Overall, thank you all so much from London❤️ xx

We stayed at AKA Brickell for a conference. The entire experience with the hotel staff was pristine!!! From Petra in Sales, Randall and Anthony in AV, the catering staff Haydi, to the valet staff (Paul and Cesar)… collectively my team and I agreed that the experience was amazing! Thank you, AKA!

Cesar and Jorge at Hotel AKA Brickell were incredibly helpful and professional. From the moment we arrived, they handled our luggage with care and made sure everything was secure while we stepped out for breakfast and lunch before check-in and check-out. Great service and an awesome team!

Outstanding hotel! Beautifully decorated, super clean. Hard working employees who cater to your every need. I can't stress this enough. No slacking around or seeing employees on their cell phones here!! High praises to the management of this hotel. Thank you to sales manager, Raquel Fernandez for your hospitality and care. Valet employees, Cesar, Jorge and Paul for your friendly smiles and taking good care of our car and for the exceptional unpacking/packing of our things. Thanks to Corami for handling our checkout! Comfy beds, delicious food, superb drinks. The pool bartender was a joy to chat with and he made the best mojitos. We always felt safe here. Room service was excellent and quick. Housekeeping everyday without asking!!! YES!!! This hotel is a gem!!!! Now the bad - this isn't really an issue with the hotel however I must mention it to give an honest review. Noise from the clubs in the area does travel up and gets rather disruptive especially when trying to sleep as this went on till almost 2 a.m. Pounding bass/club music can be heard. If you put your hands on the windows, you can feel the beat. I phoned the front desk and they apologized but said there was nothing they could do which I understand but it almost makes sleep impossible. I still gave a 5 star rating because the service is just that good!! I've never had a hotel treat me so well.

A great option when staying in the heart of Brickell. Snuggled in an office building you would not know this posh hotel is there but definitely seek it out. The rooms are clean, bed comfortable and the service is exceptional. The pool is in an adjacent building but worth the cross over the valet. The food at the pool and dj is what sets it apart from other hotels in the area. Also the onsite restaurant Adrift Mare is a must try.