Kimpton EPIC Hotel

This is my 2nd time staying at Epic. It’s truly luxury experience. From the accommodations to the downtown location, it’s a perfect place to enjoy all that Miami can offer. And one of its greatest attributes is their staff. They are attentive and professional and always go above and beyond. I want you to personally recognize one member of their team who exemplifies superb customer service. Rodolfo from the valet service. My car is a standard shift and a prize possession. He was careful and understood its sentimental value. He treated my car like his own. Great rooms. Great location. Great staff. Book a stay here. You won’t be sorry.

Great stay again at Kimpton Epic. Fantastic location and very accommodating staff ( reception, bellmen and room attendants) Look forward to staying again.

Ramòn was one of the valet attendants that we had the pleasure of dealing with on numerous occasions during our stay at the Kimpton Epic Hotel while in Miami Beach. He was very pleasant, respectful and courteous. We received nothing less than stellar service from Ramòn and we were quite gracious. Ramòn greeted us with a smile each and every time and we can't thank him enough for helping to make our stay a pleasant one.

Had an amazing 4 night stay at Kimpton Epic last week! The hotel is beautiful, the staff are friendly and the location was perfect. The heated pool felt so great even on the cloudy and drizzly days. I booked a king bed with a high floor and they put me on the top floor of the hotel part. The balcony was spacious and the views were amazing. The bed was comfortable and the shower was perfect. It seemed like they had the 4 elevators staggered so that it never took too long whether you were on the first floor, pool, or top floor, which was awesome. They also had N.A. beer/mocktail options at the pool bar, which I enjoyed. Highly recommend and can’t wait to come back!

If you don't want to be charged hundreds of dollars a day for no reason on your card stay away. They ruined my whole trip just taking money for no reason and no one know why. Be careful