Kimpton EPIC Hotel

Jean Batiste is the best valet I’ve ever met. Such a nice and caring individual who helped me out with my special request. Thoroughly enjoyed my stay at the kimpton epic hotel in brickell Miami area. Nice hotel with good vibes and a great rooftop pool

Not even far from a four star Hotel !!! They are not even in Brickell but they charge as if they were. They have two doormen to open the doors because they are so heavy and narrow! Once you are in you start learning about the prices of everything they offer, from the $ 10 ( ten USD) bottle of water in your night table , and you will find a filled fridge with all types of alcohol brevarage , and a tray filled with more alcohol in case you need more to get drunk and avoid the stress you gained since you walked in ... Understand beforehand that the parking is accomodating the restaurant clients first ! It took us 20 minutes to get our car !! We requested to empty the fridge and they wanted to charge us $100 ( one hundred USD) to be emptied !! Yes, there is a pool! ..... in the shade all day!! You can`t use it but you get charged for it! Although we had booked for a week ... we left to a better and more comfortable Hotel!!!

The epic valet cashier Maria was so sweet and professional. She gave me directions and recommended some nice places to go to. Always greeted me with a smile and was overall super helpful. Kevin was super quick on his feet and answered every question i had nicely.

The best part of my visit at Zuma besides the food was the valet attendant Jean Baptist, he was nice, all smiles and attentive, got my car out in no time. I hope yea there again when I visit next. Usually most of the valet guys have an attitude, as if they are doing you a favor, Jean Baptiste was the total opposite. Thank you JB

The Epic has a great location in downtown Miami, walkable to many restaurants and shopping. The room was spacious and the bed comfortable. It tries hard to be trendy with the "soft" EDM music playing and a wine party in the lobby. While the experience was good, I would not stay here again for one reason...the lighting in the room is the worse that I have ever experienced. Their trendy lights do not illuminate the room and the bathroom lighting is the worse that I have encountered when it comes to putting on makeup. With every room light on, the room was dimly lit and almost non-functional. The JW Marriott across the street may not try to be that trendy, but at least you can see what you are unpacking.