Mandarin Oriental, Miami
Miami, Florida
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About the Hotel
There's an unmistakable air of Magic City in the five-star design of Mandarin Oriental Miami. Palm-shaded cabanas are just as glamorous as they are in South Beach, but with the added allure of seclusion granted by a private beach club on tony Brickell Key. Three floors of the resort are dedicated to Mandarin Oriental’s signature spa treatments, and it’s also home to the only North American location of Chinese luxury brand Shanghai Tang.
Location
Mandarin Oriental, Miami
500 Brickell Key Drive
Miami, Florida
33131
Nearest Airport: MIA
Features and Amenities
- General Information
- Ecologically Sustainable Practices
- Dining
- Outdoor Dining
- Cafe
- Bar & Lounge
- On-Site Amenities
- Concierge
- Spa on Property
- Complimentary Newspaper
- Private Beach
- WiFi
- Boutique
- Outdoor Pool
- Personal Trainers
- Outdoor Spa Treatments
- In-Room Amenities
- Turndown Service
- Air Conditioning
- Bathrobes
- CD Players
- Direct Dial Telephones
- DVD Players
- Hair Dryers
- In-Room Safes
- Mini Bar
- Satellite Television
- iPod Docks
- Flat-Screen Televisions
- Luxury Linens
- Luxury Bath Amenities
- Activities
- Pilates
- Tai Chi
- Yoga
- Fitness Classes
- Business
- Business Center/Services
- Meeting Rooms
- Family
- Babysitting
- Teen Spa Treatments
- Teen Activities
- Nearby
- Shopping
- Art Galleries
- Museums
- Restaurants
- Golf
- Nightlife
- Beaches
- Interests
- Beach
- City
- Summer Getaways
Reviews for Mandarin Oriental, Miami
Nice hotel but terrible service from the front desk
Hotel was nice enough but the customer service at the front desk was horrendous. Every time we called for anything they got things completely wrong or didn’t do anything at all. It was like we were speaking a different language when we weren’t. E.g. we told them not to get our luggage from our room and we had it taken care of and when we came up to the room all our things were out of the room that we needed to change and reorganize. Very frustrating & strange because they acted like they understood us when we were on the phone.
KatTrinh - Marina del Rey, California
As good as it gets in Miami
So sad that the Miami Mandarin is closing soon for renovations. This recent trip was our favorite by far. The staff are going even more out of their way to make guests feel special. I think it is who they are, but even extra to honor the transition that is coming up. Gerald at the bar is a standout, also the incredibly delightful lady who brought us breakfast room service on Sunday morning. We stay at a lot of 5 star hotels and the training and consistent focus on the customer experience here at the Mandarin Miami is as good as it gets. We might even be able to sneak in one more trip before she closes, however even if we can't we'll eagerly anticipate her return.
Domain123 - New York City, New York
Special occasion and wonderful service
Was only in Miami for one night and wanted something special. The room was lovely with a great view and balcony. We ate dinner on the terrace at La Mar which had amazing food and very warm and attentive service. Would love to come and stay longer...
markbowden99 - london
Subpar stay at the Mandarin Oriental Miami
The hotel is very dated, worn, and the level of service was lukewarm at best. No proper fitness center. Some staff didn’t have a basic command of the English language. Not the facilities and service one expects from a 5 star hotel. I would tell others to avoid this place but it’s apparently getting torn down in a couple of months so that will be easy.
Guilherme A
Best stay and location
Amazing stay, it is so far the best location, the staff is friendly, detail oriented and extremely efficient I can’t wait to be back !! Thank you for everything MO Miami team I’ve got an amazing experience among you, you guys are the very best.
Dario F
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