Mayfair House Hotel & Garden

Dates: October 10–12, 2025 
Room: Corner Grand Luxe Suite Our stay at the Mayfair House Hotel & Garden was, overall, a mixed experience. The property itself is stunning, with beautiful architecture, lush greenery, and artistic design elements that make it one of the more unique hotels in Miami. Unfortunately, the execution and attention to detail did not quite match the promise of the concept. Noise and Comfort:
For one of the more premium suites in the hotel, the noise level was unexpectedly high. We could clearly hear full conversations from the street below while in bed, which significantly detracted from the sense of comfort and privacy you would expect at this price point. This seems to be more of a structural or systemic issue that management should seriously consider addressing. Service and Staffing:
It was evident that the large wedding hosted during our stay placed noticeable strain on the staff. Service delays and oversights were common, and it felt as though regular guests were deprioritized as the team focused on the event. This imbalance should have been anticipated and managed better by the leadership team. Communication and Housekeeping:
Communication between departments, particularly between the front desk and housekeeping, was lacking. Despite requesting service, our room was never properly cleaned during the stay, and only towel replacements were provided. Reaching the front desk by phone was also difficult, as calls often went unanswered or were redirected without follow-up. Overall Impression:
The Mayfair is an undeniably beautiful hotel with a distinctive and inspiring atmosphere. However, our experience highlighted several operational gaps that need attention, particularly in guest communication, service consistency, and soundproofing. With stronger management oversight, this property could easily live up to its full potential.

This boutique hotel has a completely different vibe from the larger south beach or downtown Miami hotels. The hotel is very relaxed and the neighborhood is quiet. Jeffrey helped us check in and gave us an upgrade to a suite with claw tub bathtub. Highly recommended for a couple. The complementary breakfast is somewhat limited, but then again, it's complementary.

older property, but spacious rooms very comfortable and nice staff. The location is great right in the heart of Coconut Grove.

We recently stayed here while my husband was on a work trip and it was nothing short of magical! The rooms are huge and clean. Our two little girls, ages 4 and 2 had a blast at the pool, loved the complimentary breakfast and enjoyed exploring the hotel. The surrounding area is safe, walkable with great restaurants. The staff go above and beyond to make you feel welcome and taken care of. Fernando at the concierge desk was a highlight of our trip! He greeted us with a friendly smile, gave us recommendations in the area and was sweet to our kids. If you are in the Coconut Grove area, this hotel is a MUST!!

I wanted to stay at this hotel in March 2024, but it was booked by the time we got around to it. When we planned our next Miami trip I said “I don’t care what we do, but I need to stay at Mayfair.” I am so glad. I loved every second. The front door and the scent when you enter is magical. The staff was maybe the most outgoing, friendly people I’ve ever interacted with. I loved the ambiance of our room(the cardinal suite). The room did have a musty smell, but it wasn’t overpowering. I used the claw foot tub and watched the office. We enjoyed our patio. Breakfast was great. We went to the guest reception and everyone was so kind. I would stay here again and again. We walked all over coconut grove. Checked every box on our list. And then we took a quick uber to our cruise.