Mr. C Miami - Coconut Grove

We had an excellent 9 night stay at this hotel. The employees are superb and highly trained. The front desk, the housekeeping and Joseph at the pool bar really made our stay very enjoyable. Joseph couldn’t be more helpful, he knew our names and drinks and how we liked to be set up. He was interested in where we came from and couldn’t have done any more to make us feel welcome and appreciated. We had a lovely room with a bay view. It was quiet and clean and spacious. The robes and towels were super white and fluffy. Housekeeping did a great job and the turndown service came with Venchi chocolates and plenty of water. The roof top pool was busy over New Year but we had 2 beds and great service. The pool was heated which is appreciated at this time of the year. We loved the location as Coconut Grove had lots of restaurants and shops. We ate at the pool bar and Bellinis and they were good but expensive. WiFi was strong and I really couldn’t fault the hotel. I used the gym every other day and mostly had it to myself. The gym was small but well equipped and had water and towels. Whoever recruits and trains the people who work in the hotel is to be commended as they were efficient and polite and helpful and unlike most of Miami they didn’t constantly look for gratuities. They wanted to do a great job which is a refreshing change. Obviously we did tip but we didn’t feel pressurised like other hotels. There was no upselling either. We will most certainly return. Thank you Mr C.

I really loved this hotel. Stayed here with my mother for 2 nights in November. Room was great with a lovely view over the bay from the balcony. Bed was large and comfortable. The breakfast was delicious with a picturesque setting on the roof terrace, and the roof-top pool was beautiful and a perfect temperature to swim in. We also had snacks at the bar on the ground floor which were delicious (so much so we had them every day). The staff were also all very friendly. I'll definitely come back. We also loved the beautiful interior design shop which is attached to the hotel.

We visited for a quick 10th Anniversary getaway, and were greeted warmly with congratulations during arrival. We were assigned a beautiful room with many thoughtful amenities within that made it feel like home. This hotel has great style and meticulous cleaning standards. All staff were eager to help when asked but discreet when assistance was not required. We would gladly stay again in the future.

Overpriced. Very nice staff but poor management. Noisy room with neighborhood music at 1 am. Broken in room equipment.

Great service, awesome food, best location and always friendly people. The pool is stylish and has a great vibe and view! We will be back!