Elegant, refined, imaginative, creative, chic, upscale, fun, impeccable service, European flair. The Mr C is quite likely one of the best experiences I have had in some time in the hospitality industry. I felt like I was in Cannes, Portofino or Valencia, it was that European flavor and influence that carries the spirit of exemplary customer service. The building itself is an architectural marvel, sleek, sophisticated and ultra modern. Ignazio and Maggio Cipriani of the Cipriani family internationally renowned for their restaurants, innovative event spaces, nightlife and residences have built a magnificent Miami Coconut Grove experience that you simply must experience for yourself. The rooms have a refined nautical flair, subdued fine woods, blue accents. The bathrooms are richly appointed with the woods carrying through. I felt like I was on a Silversea Cruise. The beds were very comfortable. We had a bay view of Key Biscayne with a lovely patio we sat out on the entire trip watching the street traffic below and the bay activity. We travel with a Havanese service dog and the entire staff was very accommodating. We were here for our 35th wedding anniversary. The staff is very efficient, effective and professional. Many of the staff were from Italy and you could immediately ascertain they have a native skill at managing relationships, nurturing exceptional service and making you feel special. The front desk team was prompt, focused and obliging along with an excellent baggage porter team as well. The restaurants, Bellini and Il Giardino are absolutely fabulous. At Bellini, we had a wonderful, exquisite dinner beginning with a lovely steak tartare, served with Quail egg & shaved black truffle which was marvelous, rarely seen on Miami menus, the lasagna was to die for, mellifluous layers of flavor, a wonderfully tart bechamel sauce complemented the pasta nicely. The pasta with shaved truffle was exceedingly well balanced and had a burst of cheese flavor and the endive salad with avocado, Bosc pear & pecorino was crisp, tart and luscious. Parking is managed well as all parking is valet but this did back up a bit during the evening dinner and breakfast rush. If you are visiting Miami this must really be your choice, you will be coddled and taken care of very well, we cannot wait to come back!

my recent experience during my four-day stay at Mr. C Hotel. Unfortunately, it was nothing short of a nightmare from beginning to end. The rooms were small, musty, and the air filters appeared to be dirty. The level of service was the worst I have ever encountered, even in less reputable hotels. The staff was not up to par and demonstrated rudeness throughout my stay. To add to my disappointment, when trying to retrieve my luggage and complete the check-out process, I was left waiting for an hour without any response. Eventually, I had to carry four bags by myself. The continental breakfast was subpar, and it was clear that the staff lacked knowledge even in distinguishing between bread and pastries. Furthermore, the experience at the Bellini restaurant was mediocre at best, catering primarily to an American clientele unfamiliar with authentic Italian cuisine . Beside the location it s not worth on anything.

the house keeping cleaned the room a bit late and they didnt provide drinking water when i arrived and it was not consistent

Loved this hotel. Especially the front desk people. This hotel has a beach club and a fantastic pool. What a special place.

LOVE this hotel sooo much! The property, location and staff are so good! We stay here everytime we come to Miami. The vibe is awesome and i love the staff. They are always willing to go the extra mile. I would highly recommend. I l also travel a lot and have high expectations! :)