The Mutiny Hotel

A nickel and dime you to death, comfortable enough hotel in good location. Unfortunately, the front desk service is less than hospitable with tight lipped and unsmiling personnel. Questions were answered in less than 2 words, and when status request was made on readiness of room at 2 pm, 3pm and 4pm, the answer was always 20 more minutes… When I asked about a $30 cleaning fee on check out (we had cleaned entire apartment including kitchen and all dishes), the desk clerk could not answer completely and had no interest in even considering negotiating. Sad that a nice place like this is run by poorly hired and or non-skilled hospitality-lacking folks. If only a smile and a show of a glimpse of care from the service at Mutiny, I may have given a 4 in lieu of a 2. The step up from a one rating was for the room and location of hotel being exceptional.

Flight cancelled and needed a last minute hotel. The Mutiny was well priced and in a very beautiful location. The room suite was amazing because it had a kitchen, living room, two bed and two bathrooms. Very cozy and the views from the balcony were gorgeous. I didn't rate it as 5 out of 5 because the welcoming didn't exist and also since it's an older hotel it does need some things fixed but nothing atrocious. Definitely want to stay here again and try all the amenities.

I booked a room with balcony and ocean view (photo hotel.com). They gave me an middling accommodation with view of a parking yard and trash cans (smell and truck at 7:20 am). I complained without success. Price: $ 340/night Avoid!

Coconut Grove is beautiful and this hotel is located right in the heart, within walking distance to the marina, restaurants and parks. The hotel itself is a little unusual, the pool area is lovely although the hot tub temperature is extremely hot and the pool temperature extremely cold, so we struggled with our toddler to use them. The gym is well equipped also. We were in a 1 bed apartment on the second floor, with no view and limited light coming in. The apartment was dated and the kitchen facilities old and the air con was very loud when it kicked in. Unfortunately we found the service really poor, travelling from the UK with a toddler we arrived with a lot of case, were weren’t offered any assistance getting into the hotel, our room wasn’t ready despite it being 4.45pm and then no help was offered getting to the room. On check out the same … there was a cold ambience when entering reception, no one spoke or even looked up, very unusual

This hotel is in a perfect location of Coconut Grove. Love walking around here! You can walk along the beautiful waterfront or walk up to the stores & restaurants. The hotel has beautiful views of the water, and the pool is surrounded by tropical foliage. The staff is very friendly here including the parking attendants - shout out to Sebastian at the front desk! Our room was perfect(lighting, a/c, kitchen, living area, bedroom & bathroom). Our bedroom & living room views were stunning. We had a little balcony and were visited by lovely Ring-necked doves in the early morning♡ We hope to return when we visit our "Cane" at Miami Family Weekend. It's all about the "U"!