The Ritz-Carlton Coconut Grove, Miami

I came to have breakfast and brought my mom and dad, we were delighted as usual, Isabella’s Restairant has become our favorite place to have breakfast in Miami! The service is always excellent, this time we had Nico as our server and he exceeded our expectations, as usual visitors to luxury hotels and restaurants, we can honestly say that this one is top notch..! Highly recommended

Amazing Hotel! So lavish and beautiful. Feels hidden in the middle of Miami! Close to the coast! Really fancy!

We stated at this hotel during the World Cup. It was mostly excellent but one incident let it down. It would start by saying that the hotel itself is amazing, the beds are tremendously comfortable. We booked very late so ended up having to get a standard room and the view wasn’t very good so I would recommend ensuring you don’t book the lowest rooms. The view in the pictures, it’s 100% on me for booking so late though. The restaurant was lovely, food was great and the restaurant staff and the pool staff were super nice and friendly. Mostly the front desk were nice except for one thing that happened. I enquired about late check out as we had a late departure and the front desk quoted me $350. I said I’d return in the morning as I needed to check my actual flight times to see if it was worth doing. When I did I was told that a note had been made on my account of the quoted price just in case I tried to get it cheaper. Why would I do that it was never about the amount more whether I could justify spending more than 50% of the room rate if it was only for a few hours?. I felt like that isn’t acceptable behaviour at a hotel like this judging me like that. It was just rude and unnecessary. The Coconut Grove area was nice and safe feeling, the pool area is nice and the food was excellent.

We had a fantastic breakfast at Isabelle’s at The Ritz-Carlton Coconut Grove. The service was impeccable from start to finish. Our server Lori was warm, attentive, and made our morning feel special, while food runners Carlos and Sailen kept everything flowing seamlessly with genuine smiles. The food was delicious, fresh, beautifully prepared, and the perfect way to start the day. We love coming here and can’t recommend it enough! Ricardo and family

This is an excellent hotel with great customer service. The Front desk staff were so friendly and helpful, especially Christina and Raiza. Steve and Mikael were also great as porters and bellmen. Very clean rooms, nice lobby, free coffee in the morning, and very close to Biscayne Bay and nice parks. Lots of good restaurants within walking distance.