Hotel Principe di Savoia

This hotel is old fashioned style and quality. There are lots of things to like. I had a great room, quite large and well appointed with a very comfy bed. The location is a bit out of the centre but there are plenty of trams and a subway line close by. Plus the hotel has a minibus which goes into the city. Valentina who greeted me when I arrived was particularly kind and helpful throughout my stay and provided all sorts of extras for me. The concierge staff were helpful and friendly as were the front desk staff. I was touched to be remembered by name by the breakfast greeter and I didn’t have to repeat my room number. Where it’s let down is in the door staff who were unfriendly and didn’t turn up when i ordered in advance a porter to help with my luggage. Given my room was a distance from the lift and included stairs this was disappointing, particularly as I observed porters helping other guests ( male) who didn’t look like they really needed help.

My check-in experience was fantastic! I was greeted by Jérémie, a wonderful fellow who escorted me to my room and gave me a tour. The bed was incredibly comfortable, and the pillow ensured I got my full eight hours of sleep. I also enjoyed a delightful breakfast. The friendly lady at the reception allowed me some extra time so I could take a swim before heading back to London. I’ll definitely be back this summer!

Visited in November for a girls trip. A lovely traditional hotel - staff very friendly and helpful on check-in. It was my friend’s birthday - so the addition of wine and cake ( gluten free!) was a really appreciated gesture. Breakfast was good- and we used the shuttle to and from the hotel daily which was very useful - due to the terrible weather whilst we were there! We had to request coffee/ tea making facilities to our room - which was accommodated. I find it strange they aren’t in rooms as standard. We stayed in a mosaic room which was well kept and beds very comfortable. I would stay again and recommend this hotel.

Fantastic ! I wish I could give it 10 stars ! From the first impression to the front desk greeting to the room to the food and everything in between this hotel really wowed us. Went there on arrival from the states exhausted and jet lagged and these people were amazing ! The details of this hotel.. wood moldings light fixtures art fabrics etc were just over the top! Also … so convenient to Milano céntrale if you are traveling elsewhere In Italy Don’t hesitate to book this hotel!

What do you do to make an old, famous, and distinguished hotel even better. Renovations that enhance its grandeur and opulence and updating and creating a state of the art gym center and beautiful pool to swim laps in certainly help. But foremost and most important is the fabulous service and attention to detail provided by its staff and overseen by its Director of Guest Experience, Mr Silvano Corcione. After a recent brief stay, prior to a wonderful Backroads experience in Piedmont, my buddy friend roomate responded to a guest survey by saying that the bed mattress was not firm enough for him. Within a day or two he received a call from Silvano to discuss the issue. To keep it short, suffice it to say that when we returned a week later, not only was the problem fixed, but he met us at the front desk where we received a substantial upgrade to their beautiful Ambassador Suite. This type of response is what makes a great hotel even better. This process of recovery not only takes care of the issue but makes the stay even more memorable and enjoyable than if nothing had ever happened. Grazie Mille to Silvano and his wonderful staff. I will definitely be back… again and again😊🙏