Melia Milano

Happy with the spacious room (very important feature!); convenience of The Level "club lounge" food and drink; open wardrobe (more functional than the usual closed wardrobe); and clothes steamer (Italian hotels it seems don't do irons and ironing boards) and bedroom slippers being provided. Lovely interior design. Only reason the Meliá Milano is not perfect for my purposes is that the room lighting is not sufficiently bright/even for comfortably working on the laptop.

Lovely hotel, close to the Metro, which is all you need to get around. Great staff, very friendly and efficient. Rooms are well appointed although the view was of a courtyard and I'm sure they would have had better rooms as the place wasn't full. The only downsides were that, the lighting and controls in the room were a nightmare - some lights only came on with others and some wouldn't even turn off. Also, my wife was ill and couldn't leave the room for the whole 2 nights and three days. No room cleaning so I ordered more coffee and sugar - which never arrived so I had to ask a supervisor - we got the coffee but no sugar. Finally, checkout was 12:00 but as my wife was ill I requested a late checkout. I was advised free until 2pm but as our flight wasn't until 8pm, she offered till 4pm, which I was charged €80 for - I thought that was a bit mean as she knew my wife was ill.

Lovely hotel and room. Good air conditioning however the view wasn’t the best. Check in staff were brilliant however felt the lady who greeted us for breakfast to be a little rude at times. Rooms where cleaned daily but I did leave an expensive pair of sunglasses on the side that vanished and know I will never get them back. Tried to ask cleaners if they have moved them but limited English so couldn’t get to the bottom of where they went. Breakfast was a good variety. Located 5 minutes from metro didn’t feel the safest late at night but that’s everywhere you go.

Very smart and spotlessly clean hotel, all staff were friendly and helpful, lending me an adapter for my plug after I had forgotten mine for example and the bar staff putting the football on the big screen which was much appreciated. My room was very hot, the AC didn't seem to work but after I informed reception this was resolved. We ate in the restaurant one night which was very good if not a little expensive. Breakfast was plentiful but the cooked breakfast wasn't to a high standard: congealed scrambled eggs and undercooked bacon.

Weekend away with the fam. Lovely clean hotel with large spacious rooms; plenty of storage for clothes. Gorgeous reception with polite staffing.