NH Collection Milano President

Excellent location, Atmosphere good, Rooms small, Value ? Very clean Hotel. They have a very good breakfast buffet.

My stays at the Tivoli President Milano Hotel are always absolutely wonderful. Viara, the Guest Relations Manager, consistently goes above and beyond to make each visit truly special and memorable. The exceptional service extends across the entire property—the front desk team, the doormen, and housekeeping are always flawless and attentive. The hotel has such a warm, inviting environment that I feel completely at home every single time I return. I cannot recommend this property enough!

My son and I stayed at Tivoli Milano Hotel from April 21 to April 24, 2026. On April 23, we experienced a serious security issue inside Suite 439. While I was asleep, my bag was stolen along with personal documents, my passport, and valuable belongings. The hotel provided initial assistance, informed us that the person responsible had been identified through security cameras — linked to the hotel’s operation — and committed to reimbursing the stolen items, in addition to refunding the hotel stay as compensation for the inconvenience caused. Despite several attempts to resolve the matter through email and WhatsApp since the incident, and despite having already received the hotel stay refund, to this day we have not received a definitive resolution or a concrete position regarding reimbursement for the stolen items. Beyond the material loss, this situation raises concerns about security standards in a hotel of this level, especially considering that the situation could have had even more serious consequences.

Tremendous experience from check in to check out. Wonderful service, excellent food and beverage, room was gorgeous, convenient location.

The property is at great conditions, the rooms are nice and spacious, had an inconvenient at check in, the room I requested (2 beds) wasn’t available, but the staff found a solution. One of the rooms smell like old cigarettes… the options for breakfast are limited and could improve. The staff is friendly and helpful. The location is convenient.