Palazzo Parigi Hotel & Grand Spa

We chose the hotel due to its location , and our stay at this Milanese hotel was exceptional .Starting at the checkin desk ,to the room with a lovely balcony and the gorgeous interior and decor the hotel was top notch .The breakfast buffet had innumerable diverse options which were fresh and delicious .We ate dinner twice and both times the dishes were authentic and made to perfection .The spa is beautiful ,,offering a multitude of treatments and the massage I had was one of the best in my experience thanks to Ms Jada . The icing on the cake is the outstanding staff at this hotel .

The hotel is classic and very beautiful. The hallways are done in Venitian plaster! The dining and bar areas are inviting! Our room was beautiful and well appointed. The bedding was delicious. The bathroom spacious. The service was exceptional, and intuitive. The dining experience was great. Dinner, breakfast, and room service were all very good. The location is convenient to major tourist attractions and great shopping (although most of the unique, non chain stores were closed as we were there during August vacation-my mistake...duh!) The name of the property is ironic because the "spa" was closed for the entire stay. How do you shutdown the signature feature of the hotel? Big miss. The concierge was very helpful, but their dinner recommendation was our worst meal in our 10 day Italy stay. The "Stendhal" was a tasteless tourist trap

No visit to Milan would be complete for me without staying at this beautiful hotel. It's definitely my favourite in Milan. I love the bar, restaurant and breakfast courtyards. Not to mention the outstanding pool and spa facilities and exercise areas. They are outstanding! I feel so at home when I walk through the door of this wonderful hotel and so happy to be back in Milan. Thank you to the staff and management for having such a high standard of service and attention to details. I will always return!

My husband and I stayed at PALAZZO PARIGI for three nights. The rooms are very clean, and comfortable. My favorite part of this hotel was the elegant dinning room where the cafe and bar are. They serve the best cappuccino in all of Milan! Breakfast served in the conservatory overlooking the garden was delicious as well. The only reason that I did not give it a 5 star is the location. It is a few minutes walk to the shopping area but there is no cafe or shopping street nearby. You feel like the hotel is not central.

We stayed at Palazzo Parigi in March 2025 to celebrate my birthday with friends and family. While the hotel itself is undeniably elegant and well-appointed, our experience was significantly tarnished by the unprofessional conduct and dismissive attitudes of the front office staff. Upon arrival, after a long and exhausting flight, we expected a warm and seamless check-in process. Unfortunately, our experience was the exact opposite. The front office mishandled our reservation and did not offer any form of apology or acknowledgment of their error. The staff repeatedly questioned us regarding who was responsible for settling the bill, despite clearly stating multiple times that all charges would be under one account. The implication felt like a subtle accusation, as if they doubted our ability or willingness to pay. Additionally, the staff inaccurately associated our party with another group of Asian guests checking in simultaneously, creating unnecessary confusion. When clarifying that our party consisted of ten people, the front office personnel condescendingly remarked, "You don't look like you're just ten people," further implying distrust and discomfort on their part. This was both insulting and offensive. Moreover, they persisted in attempting to charge us an extra person fee, despite our reservation explicitly covering ten guests. This insistence bordered on harassment and significantly marred our initial impression of the hotel. Adding to our frustrations, when being escorted to our rooms, a staff member singled me out, incorrectly claiming that I had received all the room keys before ensuring all rooms had been properly checked in. This not only caused annoyance within our group but further exemplified the disorganization and rudeness we encountered throughout our stay. Lastly, it has been over a week since our stay, and my loyalty points have yet to be credited—a disappointing oversight from an establishment of this caliber. In summary, despite the hotel's beauty and facilities, our overall experience at Palazzo Parigi was deeply affected by inappropriate, dismissive, and borderline racist interactions with front office staff. Given the significant flaws in service and hospitality, I cannot recommend this hotel nor consider returning in the future.