Rosa Grand Milano - Starhotels Collezione

I booked two rooms for five people at this hotel via email, and they charged me for two rooms: one for two people and one for three. When we entered, we found a room for two people, and they told us that the third person had to sleep on a chair. I confirmed that it was a room for three people, and they said yes, but they lied to us when I entered the room, saying it was a bed for two people, which doesn't even fit two people. Therefore, they gave us rooms at the back of the hotel because I am a regular customer, and this is how they value their regular customers. However, when I asked to change rooms, they said, "Sorry, I need my sick son to sleep in the bed." They replied, "One of your three children must sleep on a chair tonight." This is what they call human rights! I'm complaining to the Italian government about this treatment we received at the hotel. I've traveled to many countries where cooperation is excellent, but at this hotel, they take what's rightfully yours. You have to sleep on a chair. They tell you it's a room for three people and charge you for three, but the third person has to sleep on the chair. I refused, but they wouldn't refund the money I paid in advance. I urge everyone planning to stay at this hotel to specify everything before paying the bill because they take what they can without any regard for human rights. Their concept of human rights is a complete lie. I booked room number 462 they told me triple but I ask the owner of star hotels please this room is triple or you put one bed and the third one have to sleep on the chair Done

The Rosa Grand Milano is a very good hotel in a great location, just a few-minutes' walk to the Duomo di Milan, the Galleria Vittorio Emanuele II, and La Scala. The hotel is set across from a quiet park with a charming fountain. Our room was clean and spacious. The cost per night was reasonable, and the included breakfast was excellent. The front desk person, Monica, was very nice and helped us get oriented to the neighborhood. The valet service of a private garage was excellent. The concierge had our rental car waiting out front at our departure as requested. The hotel includes a fine dining restaurant next door, which was very convenient. The food and wine were delicious. The Rosa Grand Milano will surely be our number one choice on our next visit to Milan.

Loved staying at this hotel. Location near the Duomo is perfect, rooms are stylish (modern). The hotel secluded outside bar in the back was a great find, especially since the area is a popular hangout.

My wife & I stopped over in Milan for our Anniversary Eve in Milan. It was one of our best ever (and we’ve celebrated it previously in Moscow, on African Safari, Ayer’s Rock, Hawaii, Bordeaux, and Croatia). We did the Duomo, Galleria, and an opera at La Scala. But our stay at Rosa Grand Milan is what made it fabulous. First, an excellent location: close to the center, but facing a quiet park. The staff were over-the-top friendly, professional, and accommodating. Our suite was incredibly comfortable and stylish. And we enjoyed their various eating/drinking venues within the hotel. Needless to say, we highly recommend Milan and the Rosa Grand Milan. Our only regret was not staying longer

Great location right near the Duomo. Rooms are well-sized and nicely done. A very convenient and comfortable option for a stay in Milan.