Andaz Tokyo Toranomon Hills

First visit to Japan with my 2 teen girls and our stay at the Andaz Tokyo for 4 nights. It was a short stay, however, wonderful stay. We were all impressed with service and decor from the very start. Arrived early in the morning a little after midnight and we were surprisingly greeted by one of the staff member waiting for us outside in front and they quickly took our bags. On arrival on the 51st floor to check in, we were escorted to sit at the beautiful expansive wood table in the lobby across from the check in desk. They offered us drinks while they took our information to check in us into our room. The decor of this hotel is beautiful and with a modern mix with traditional designed that honors the simplistic Japanese culture. The rooms were clean and huge for typical Japanese hotels. Since there were 3 of us in a room the hotel set up another bed and had 3 robes and 3 slippers, the thoughtfulness in the details were so much appreciated by my teens. The views from the hotel were breathtakingly beautiful. The presentation of breakfast buffet options were yummy with western offerings with eggs and Japanese udon breakfast set that is made to order. We did get to enjoy the happy hour wine and snacks hour between 5-7 pm which was a little nice break after an eventful day of sightseeing and shopping. The location of the Andaz is perfect for us as it was away from the busy area of Tokyo. The convenient access to the train was a 10-15 minutes easy walk underground to the Ginza line and Hibiya line in which my 15 year old teen was able to navigate us around the city. I was worried I had to navigate my 4 heavy luggages to a specific location to catch the airport bus, but no worries about that...the bus picks you up at the hotel entrance on the 1st floor. Ask the front desk for the information and they will give you the 3 times of when the bus will arrive at the hotel, however, just make sure you include an additional 2 hours in your travel time to Narita airport. We were impressed with our stay and the level of service received from The Hyatt Andaz Tokyo. Thank you.

Stayed for 3 nights using Amex FHR. Upgraded to a deluxe room after requesting. Was able to use the $100 FHR credit at the pastry shop. Housekeeping always kept the room clean throughout the day.

It's quite a spectacular hotel. Perched like a bird's nest over Central Toyko; the public spaces are voluminous, with towering ceilings and skylights out of the top of the building. The service throughout is exquisite and friendly -- highly competent but not too formal. I stayed in a suite and the room and view of the Toyko Tower were both stupendous. And yes the breakfast is really something else.

What a view! Hotel is beautiful with a spectacular view and the rooms are nice and spacious with love lovely special touches, like pajamas, and Japanese treats. there’s a complementary happy hour every day with beverages and more treats and the food is great! The location is very convenient and right on top of a subway station.

Right above a train station(both G and H lines) makes it extremely easy to get to Ginza and other places. Incredibly warm, attentive staff who anticipate your needs with genuine care. Rooms are beautiful and well taken care of. Highly recommend this place!