Andaz Tokyo Toranomon Hills

This is my new favorite Tokyo hotel. Location is terrific; staff is friendly and helpful; rooms are spacious and modern; and gym and onsen are large and well equipped. Having the shops and restaurants of the Mori tower in the same building complex is super convenient, as is the proximity to the Tornamon Hills metro stop. Highly recommended.

Andaz Tokyo sets a clear standard for what a high-end hotel can be. The staff provided steady, thoughtful service, the rooms were kept in excellent condition, and the amenities added real value to the stay. The overall feel of the hotel made the visit memorable from start to finish. Particularly, Shiyu-san at the front desk truly elevated our entire stay. Her professionalism paired with genuine kindness made us feel welcomed from the moment we arrived. She consistently checked in with thoughtful care, making sure every detail of our visit was comfortable and enjoyable.

One of the top-tier Andaz properties, this hotel is truly “beautiful” in every sense of the word—and easily my favorite hotel from this Tokyo trip. The main highlight, and the key reason for this booking, was the room view. After seeing photos from various media, I was instantly drawn to it and decided to book this specific room—and it did not disappoint. From the very first step into the room, I was completely wowed by the unobstructed Tokyo Tower view from the 48th floor. The view becomes even more stunning in the late afternoon and into the evening. The room interior blends Japanese design with modern elements perfectly, creating a unique and elegant atmosphere. The bathroom amenities have now been updated to BYREDO Eleventh Hour. Non-alcoholic drinks in the minibar are complimentary. If that’s not enough, guests can also enjoy the Andaz Lounge, located at the lobby: ✅ Complimentary soft drinks, coffee, snacks, and fruits 24 hours a day ✅ Complimentary alcoholic drinks and canapés from 5:00–7:00 PM ✅ Free access for all in-house guests The hotel facilities are extensive—you could easily spend the entire day here without going anywhere else. The pool area is excellent, featuring a soda bath, hot bath, cold plunge, jet pool, and sauna. The fitness center is spacious, but my favorite part is the dedicated relaxation zone, which includes four massage chairs. It’s incredibly comfortable, and best of all, there’s no extra charge. Breakfast is absolutely outstanding. Ikura lovers will be in heaven, with unlimited servings available buffet-style. The other dishes are equally impressive, feeling more like ordering from a high-quality Japanese restaurant. Everything is beautifully plated and delicious. The fruit selection is also great—the melon is sweet and silky, and there are even cherries. The hotel’s location is another major plus. The Hibiya Line subway is directly beneath the building at Toranomon Hills Station, with easy internal access. Travel couldn’t be more convenient, and there are also shops and a drugstore located within the complex.

At Andaz Tokyo everyone was great, and they all had great smiles. The taxi and metro were both fast and easy to get to the hotel. The hotel was very clean, and we had a view of the Tokyo Tower, which was just amazing. The city views were incredible. The hotel was warm, cozy, and nice. The hotel was super clean. The breakfast was great, and we sat by the window, drinking tea and overlooking the city.

Amazing experience, clean rooms, great SPA, brilliant food options! Very welcoming staff. The location of the hotel is pretty good with underground connection to 2 different underground stations.