The Lofton Hotel Minneapolis, Tapestry Collection by Hilton

What a great stay! I have been wanting to write this review for over a year (September 2024)! The staff were friendly, accommodating and went the extra mile. The check in /out and lobby staff were courteous and always helpful. Manager Jim Waldvogel went above and beyond, his staff displayed team work and all the employees, including housekeeping, restaurant, front desk, everyone epitomized customer service and made us feel at home. I believe Azia was the rock star at the front desk who was exceptional for us, but all were great. Wish I had everyone's names to share! The partnership with the health club we had access to, walking across the bridge, was outstanding, amongst the best we ever have seen! This opportunity sealed the deal for us to come back, and we will definitely return to visit having access to the club. Also we enjoyed walking across the bridge to attend the Lynx basketball game. What a treat to have access to both of these facilities. Great location. My husband had a medical emergency, he is well now, but at the time we were extremely concerned and scared. Jim personally contacted us to ensure all was well. During the emergency the employees ensured we had a wheelchair and assisted us to get the transport to the hospital. It was amazing and we are grateful for everything. The Lofton knocked it out of the park, great stay, and we will be back!

My friend and I had a wonderful time seeing the sites in Minneapolis - a Twins game, the Minneapolis Institute of Art, the Minneapolis Central Library, Mall of America, and the Guthrie Theater. One of the best parts of the trip was staying at The Lofton Hotel. From the first day, we encountered friendly, helpful staff at the Front Desk and at the Cosmos Restaurant and Bar. The rooms were clean, spacious, and oh-so-comfortable! The Front Desk staff - Mikaelah, Sienah, and Romar - helped us navigate around the City, recommended restaurants, and assisted in printing documents for us. I would stay here again!

Just spent 2 nights at The Lofton and was very favorably impressed! The staff could not have been friendlier or more helpful. Our room was spotless, well appointed. and updated. Beds were quite comfortable. I definitely would recommend it and stay again when back in Minneapolis.

Really liked this hotel! Staff was fantastic! Room was great! Found the pillows on the soft side but I think that’s typical for most hotels. Mattress was comfortable though. Only issue was that we couldn’t access the baseball game on the TV in the room. Adam from maintenance came up to try to fix but said it’s a known issue with access from the rooms - can only access the station in the hotel bars. Hopefully this gets resolved and isn’t any issue with the other sports. Glad I read the reviews about parking in advance - choose the Mayo Clinic Square Parking on 7th Street. Pay in advance with SpotHero. We initially then walked around the block to enter the hotel but then the staff told us how to access without going outside.

My stay at the Lofton was great from check-in to check-out. The reception staff was friendly and helpful. All staff that I encountered were friendly as well. The room was clean and nicely adorned. The hotel is walking distance to many restaurants and directly across from Target field.