Chateau Beauvallon

While the hotel was clean, the room clean the pool heater was broken and it was freezing. Too cold for Grandkids. This is day four with checkout in day 5. Asking about the status of the pool heater each day to the front desk person felt light I was enlightening them each day that it was broken. While you could blame the staff this is purely a management communication issue of not keeping their staff informed so when guests ask the status they have the answer. Last year we stayed here and the “cleanliness of this hotel was a problem”. This year a broken pool heater and a broken elevator highlight this stay

I stayed here with my kids for 3 days. Although the stay was fine, the facilities are very average, the pools were very dirty, with flies dead in the pool. Also, after i left, the hotel sent me an email that they will take money from my deposit to clean the room. They sent me the pictures of paper bits on the floor. Imagine, you're staying in an airbnb, and getting charged for not vacuuming the floors & cleaning the utensils.

We recently stayed at the Chateau Beauvalon from July 19-21, 2025. We were a group of 6 in a 3 bedroom suite (room 225), and here’s what we thought: The hotel: - Nice quaint hotel nestled in the trees, with a nearby lake - The pool water was green. We’re were told the filter was broken. Nothing like the stock photos and older traveller photos on Trip Advisor - The elevators were broken most of the time - The bar was nice, but only open the Saturday we were there. The part time bartender was very friendly though. - Room cleaning and towel change is only done after 3 days (we weren’t aware). Maybe that’s just for the larger suites? I understand water preservation is important. I recommend putting a sing in washrooms like most hotels. - Loved the free shuttle service to and from the village. Super convenient. Runs every 30 min, only from Friday - Sunday. - Unfortunate the restaurant is no longer there - Exterior landscaping could be improved The room - The 3 bedroom suite was spacious but definitely neglected - Carpets were extremely dirty. Definitely time for a steam cleaning. - Kitchen had everything we needed (dishes, appliances, etc) - Outdoor patio furniture (on our balcony) was very old and damaged - Drywall and baseboards were damaged Overall a good experience, but the suite definitely needs some more attention

We love this hotel and have stayed a couple of times. The grounds are beautiful and the rooms are very clean and well appointed. The shuttle service to the village is so convenient. CONS - don't forget anything in your room after check out because you will never get it back. I left something and called the hotel the next day. Was told the cleaning staff hadn't been in yet and to call back. I called again 3 days later only to be told the staff still hadn't been in the room to clean??!?! and that I would be contacted if they find my item. still no call. Our friends stayed in another room during the same visit and left something and was told cleaning staff did not find item. it's bizarre.

The hotel is in a scenic spot, quite beautiful. The room was clean and very nice, the bed super comfy, so quiet at night we slept wonderfully. 2 separate bathrooms - one an en-suite, both well appointed with everything we needed to get ready for our evening out!