Hilton Rose Hall Resort & Spa

The hotel and room were fine. I stayed for a few days, and I'd say it's good for that or at least a week's stay. Dreams is convenient.

Loved this resort...Brianca in the Fresh Cut Restaurant was amazing...her service was excellent..Food was delicious..

I booked from 9/14 - 9/18 On 9/15 there was a scheduled power and water outage from 8:30AM - 8:30PM that I was not made aware of during booking or at check in. It wasn't until 8:30PM on 9/14 when I went to the gift shop to buy a hat that I was told that the following day, there would be no power or water from 8AM - 5PM. I immediately went to the front desk and confirmed this to be true. As mentioned previously, nothing came back on at 5PM, it came back at 8:30PM after dark. The halls/room is pitch black, cannot use the elevator, cannot shower after being in the sun all day, no wifi, all of our devices eventually died - we couldn't do anything besides join the mob of angry people in a dark front desk area. After the power came back on at 8:30PM - the TV, phones, and AC was still not working and so we had to sleep in heat for the night. 9/16 we switch rooms and in the new room, the TV and phone were not still working. We spent the entire day going back and forth to the front desk/guest services and nothing was resolved until after 9PM by 4 revolving men that were in our room for 2 hours. Appreciate their help but as a woman, you don't want random men in your room. At this point, we've lost 2 days of enjoying the resort. 9/17 was the last full day on island and we made the most out of it, but between the cost of airfare, transportation, and hotel, we were robbed of experiencing a full vacation. 9/18 - I checked out with the same person who checked me in and she said that she was unaware that there would be a power outage, which is insane if it was scheduled.

My husband and I celebrated our birthday at the lovely Dreams Rose Hall Resort and Spa. This resort exceeded our expectations and we were a bit worried because of mixed reviews but our experience was very good. The staff are so friendly, Melanie and Spicy from the entertainment team, the front desk ladies, Greg from Rum Factory, The Seaside staff members. I can't stop saging this but as a Jamaican living in Jamaica, most properties aren't that welcoming of locals and I truly appreciate the fact the Dreams Rose Hall made us feel at home and truly apart of their family. They went above and beyond for our Birthday Celebration and we can't wait to return for another adventure. If you need more insights about this resort, feel free to reach out to me on Instagram at ajstravelservice I'm a licensed travel agent and I'll be happy to assist you. If you're thinking of booking this resort, don't hesitate, book that trip!

Dreams is a very nice place to visit. The staff was friendly and very accommodating. Although the room chosen was a bit small it was extremely clean and well kept by Ms. Patricia H. Ok, listen....if you want real Jamaican food, this is the place for breakfast, lunch and dinner! The food and the drinks were on point!!! My husband and I will be returning in December or February next year.