Jewel Grande Montego Bay Resort & Spa

We found the property to be “ok”. Our room in building B was ok ( the a/c did work well, but the room was in need of a remodel & had some issues with things needing to be repaired) but our balcony door would never open- so we could not sit out & enjoy the ocean from our room. As far as the “resort”, in MHO (& facts) this property was built to be a community of condo owners & when that went sideways, they attempted to turn it into a resort. It just does not have, nor was set up to be a resort. While dining- the food was very good, but most places lack the ambiance/settings of a high end resort- yes, lack of a/c while dining is an issue. Entertainment was less than average. The people that own condos in there will sit at the pool & air all of their grievances about how things are bad for them at the property. I give the property a C grade as it is an acceptable choice if you go with realistic expectations, but do not expect anything above & beyond. Staff was very lovely. We really enjoyed the coffee shop in block B daily.

I would like to give a Special thanks to Vernon, at the front entrance with his assistance helping us with the taxi (Juta) guy Andrew”Teddy Bear”. Andrew is an awesome, loyal, honest and ready to assist with whatever your needs are as far as getting around. Love you Andrew. The gift shop, Andre he’s an amazing young guy who’s very helpful. Dayvon that’s at the Cabana at the beach is wonderful. He’s also ready to assist you with whatever you need while at the beach. Kereese who is also amazing staff there that’s ready to assist and so kind. At the restaurant Orchids, you have Kemar who is amazing server. Janice at the front hosting. Then you have the Spa crew that’s amazing. It’s so many, we are grateful to have had this time with family! We miss you guys and love you. ONE LOVE!!

Amazing all inclusive resort with many amenities including beach cabanas, daily activities and great dining. Highly recommend getting the jerk chicken they cook on the beach daily! The staff is incredibly friendly. We had a room with a butler, Chantell, that planned all our dining and excursions for us. We are already looking forward to coming back!

Celebrating a milestone b'day, and Kaysie-Ann started us off right! She's kind, accommodating and a bright light!! She took care of us like we were family! Much love to her!! There are too many people to name who made this trip amazing, Moneke, Glenn, Jean-Claude, and the list goes on and on. Kaysie-Ann and the staff made this an unforgettable trip!

We had such a wonderful time! We just returned, the staff are so kind and super fun! We really enjoyed the entertainment staff who kept us busy with fun activities through the week. Jermaine, Whitney and Nikesha were exceptionally wonderful and did a great job keeping everyone involved. We had a minor issue with our room, but they moved us without hesitation and were very accommodating! The food was good, but the jerk chicken on the beach was the star of the show. The beach is gorgeous and they do a great job keeping it clean and nice. Most restaurants are not air conditioned, and while it might bother some people, it was not a big deal for me at all. All areas were very well maintained and very tidy! We loved the place and will definitely be back!