L'AND Vineyards Relais & Chateaux

We booked the sky suite for 2 nights and arrived at 15 Feb around 12 or 13hrs. Our suite was not ready yet and they immediately offered us a coffee or tea in their restaurant which was really nice. The restaurant has a lovely view. They said they would whatsapp us when the room was ready. Never happened, we had to check ourselves when 3pm (incheck time) had passed. Our sky suite was located close to the main building which was convenient and the terrace in front of the room offers quite some privacy for all suites. The suite itself was large with a living, a bedroom, large bathroom, outdoor plungepool (you can fill it with hot water but it takes a long time as it is a big bathtub) and a firepit on the terrace in front of the room. There was a small bottle of wine waiting for us, which is a nice gesture. Room is nice but you can see it has been around several years. There were also a few things not working like the music box did not switch on, the light at the coffee bar was broken and since it was in corner in a dark wood cupboard, it was very dark. When I mentioned it the next day, the immediately made sure it was fixed, the light, not the music installation. All sliding doors were mega heavy and very hard to open but once open, very nice. Portugal had had bad weather but we had rather nice sunny weather: the hotel made sure the chairs on our terrace had dry cushions every day as it rained overnight. We did ask them to lite the firepit the 2nd night. They forgot.... we had to phone them to remind them. However, when alight it quickly died again as the wood was all to wet There is a lovely walk around the property where you pass through all the villas which have been built on the property as well. We did a wine tasting was was really great - the wines were tailored to each of us and we got to taste some interesting wines and heard a lot of interesting facts about Portuguese wines The first night we had dinner at Mapa, their restaurant. We just had the wine tasting so had no more wine and just ordered a main and dessert, but the food was really good. Not surprised they now have a Michelin star. The only thing is that the space felt a bit empty at night - white tables, very small flower, large windows but dark outside. Interesting with a lot of light features on the ceiling. But it missed a bit of cosiness for my liking Breakfast is served in the same space and during the day it feels better. Breakfast was amazing by the way. Such nice products and so fresh. Since it was February we used the indoor pool which is most of the day adult only but when we arrived the 1st evening during the adult only hours, there were people with a child playing in the pool so it was quite noisy. Next day it was nice and quiet with lovely relax loungers with a view to the garden. All in all a nice stay

The setting is absolutely beautiful—surrounded by vineyards and open countryside, it’s the perfect place to disconnect and slow down. The architecture is very modern and minimalist, but still feels warm and in harmony with the landscape. We stayed in the Sky Suite. A very spacious room, elegantly decorated and the outside bath was a nice extra. We also really enjoyed the restaurant. The food was refined and creative, with a strong focus on local ingredients, and the wine experience added a special touch. The Spa was the perfect place for us to relax. One small area for improvement was the mattress. It had sagged, and there was no mattress protector either, which I do consider a hygiene issue. The staff was very helpful and friendly.

Charming and elegant, L’and Vineyards is a standout destination that excels in both atmosphere and service. The landscape is truly incredible, providing a serene backdrop for a stay that feels both luxurious and peaceful. The staff is exceptionally attentive, focusing on the small details that make a guest feel truly cared for. The rooms are quiet, comfortable, and beautifully appointed, with the added luxury of a private outdoor fireplace, perfect for relaxing under the stars. The dining experience is generally impressive, with high-quality options across both on-site restaurants and a very good breakfast. A minor remark on the breakfast room, however: while the space is visually stunning with dozens of chandeliers, the tables fall short of practical standards. They are cozy to sit at, but ultimately not well-suited for enjoying a meal. While the spa is a pleasant retreat, the gym facilities are quite limited. As a delightful final touch, the abundance of friendly cats wandering the grounds adds a unique charm to the outdoor experience. Definitely to return!

Absolutely loved this place. Even with the non-stop rain (and occasional hail storm!) it was a wonderful hotel to stay at with incredible service, top to bottom. The staff were all so helpful, the housekeeping was great, and the turndown service an added touch of grace. Loved, especially with the rainy, chilly days, the use of the sauna & the Turkish bath/steam room. The indoor pool was lovely and tranquil. AND we even used the outdoor pool as a cold plunge. Breakfast was exceptional with excellent coffee and a opulent spread. The design of the whole property and our room, the junior sky suite, was really thoughtful. We hope to return when it's slightly warmer & sunnier. A quick drive to the town nearby Montemor-o-Novo made going out to lunch a 5-7 minute drive. Evora is about 30 minutes away & Lisbon airport was 70 minute drive. We opted to stay on more day and extended our trip instead of going into Lisbon. That's how much we enjoyed this peaceful, lovely place.

I’m absolutely shocked by the experience we had at L’AND Vineyards. We stayed for 2 nights to celebrate my birthday - and while service was already uneven, what happened at check-out was beyond unacceptable. We had an early flight and were told reception and services work 24/7. It was pouring rain, with thunder, lightning, and hail. We called for a buggy to take us (our villa is about a 10-minute walk away), and were told we’d have to wait some unclesr amout of time because “no buggies are available.” At 7 a.m.? Really? So much for 24/7 service. We had a plane to catch, so no choice but to walk through the storm, dragging luggage under freezing rain and hail. When we finally reached what we had been shown as the main entrance, it was locked — and a staff member inside literally shouted at us through the glass that it’s “closed in the morning” and we must go around the building. He stood there watching us, instead of simply opening the door. Unbelievable. Truly disgraceful. When we finally got to reception, was completely empty, and we waitied 10 min to check out and to retrieve a bottle of wine that was left for us at reception. No staff, no help, no apology, nothing. We left soaked, freezing, and furious - and without our wine. And this wasn’t an isolated case - the entire stay was full of red flags: • We were overcharged by a waitress, who still asked for a tip afterward. • Our pre-booked activity was cancelled without anyone bothering to inform us. • The room was freezing, and the A/C didn’t work for heating. • The staff in general seemed indifferent, untrained, and uninterested. I honestly cannot understand how a place with such outstanding architecture and potential can be run with such shocking incompetence and arrogance. It feels like management has completely lost it - and the staff just don’t care. If the owner has any respect for his investment, he needs to replace the management immediately. Until then — avoid this place at all costs.