Hotel Omni Mont Royal

great facility and great people,thank you for everything

Extremely disappointed with my recent stay. The bathroom was run-down, the tub dripped loudly all night, and worse, the hot and cold water controls were reversed—a serious burn hazard for my kids. The front desk lied and said it was fixed when it wasn't, and showed zero apology at checkout. Dining was just as bad: breakfast was overpriced, mediocre, and served on a violently wobbly table. Later at the bar, I waited 30 minutes in my room for two drinks and an order of olives, only to have to walk back down to get it myself. Terrible maintenance, poor service, and unacceptable safety issues. I will be avoiding Omni hotels moving forward.

We had good experience here for the weekend. Nice staff and clean rooms. The service was good.

This was my second time staying at the Omni while visiting Montreal, and somehow this stay made me love the hotel even more. The first time I stayed here was with my partner and we had such a wonderful experience that when I planned a trip back to Montreal with my best friend, I knew I wanted to stay at the Omni again! From the moment we arrived, everyone was incredibly attentive and welcoming. The front desk made such a wonderful first impression by showing us around, offering us complimentary drinks, and even calling our room after we had settled in just to make sure everything was okay. It was such a thoughtful touch. This trip was a best-friends getaway, and as two girls just wanting to explore the city, have fun, and enjoy ourselves, the staff genuinely made us feel so comfortable and safe throughout our stay. We absolutely fell in love with Montreal, and our experience at the Omni made the entire trip feel even more special. The beds were SO plush and comfortable. After spending the whole day walking around and exploring the city, we genuinely looked forward to coming back and sinking into them every night. We were also given so many pillows that we ended up building little pillow forts, which sounds silly, but it was honestly one of those little things that made the trip memorable. It felt like we could just be young, carefree, and enjoy our best-friend trip. ❤️ Our room was always beautifully cleaned, and we had a city view that we loved looking out at. The bathroom was also extremely clean, spacious, and perfect for two girls getting ready and doing our makeup together. I also run very warm, so I really appreciated having control over the room temperature and being able to make the room as cool and comfortable as I needed. Not to mention, this location is close to everything. You are 3 min walk from Peel Station and maybe 5-7 min walk from McGill Station so it easy to get around. Also, a lot of the attractions such as malls, boutiques, museums, galleries, cafés and popular restuarants are very close to the hotel! The bar staff were incredibly sweet to us as well, and we loved that we could bring our drinks back up to the room. The door staff also deserve recognition — they were always helping with our luggage, opening doors, greeting us, and making sure we knew where we were going. Another thing we really appreciated was being able to text the hotel team whenever we needed something. It was so convenient to get help right away, especially when we needed assistance arranging a later checkout. We truly had the BEST time. This stay felt like so much more than just having somewhere to sleep — the kindness and attentiveness of the staff became part of the memories we made on our trip. Thank you so much to the entire Omni team for taking such wonderful care of us and for being a part of such a special besties trip. This was my second stay, and it definitely will not be my last. ❤️

It was the worse hotel I have ever been to. Extremely dirty. I have complained several times to the receptionist that my room need to be hovered and the bathroom floor cleaned they noted it but didn’t do anything about it. Then suddenly they charged my card although all was paid 800 CAD and whey went down to the reception they pretended that it was a mistake from the system just by seeing me. So if it was the system how did they know about it straightaway. That’s plus they oblige you to add constant tip to every food you have. I won’t advise anyone to go there. The gym is filthy and run down as well