LHotel Montreal

Brilliant little boutique hotel. Very comfortable even though small. The entrance is off putting if you have any sort on issue walking as it is stairs. The breakfast is juice, tea, coffee, chocolate croissant or plain. Not the best if you don’t eat carbs. A fruit bowl would be a great improvement there. The staff are super friendly and helpful. I cannot fault the staff in any manner. Even though young they are professional, friendly and so helpful. These young people make the hotel. The room was extremely noisy with street noises, fights, screams and nonsense between 3-4am, due to no fault of the hotel. It is not a 5 star hotel but for what it is, brilliant in a great location.

Don’t believe the pictures of the room on the website. We got a premier king, and so did my other family members, but the room they stuck my wife and I in was tiny. When I complained that the room didn’t have a chair or other amenities, like the rooms they gave my other family members, and had a tiny bathroom, they just said the premier king room only refers to the size of the bed and not anything else. They refused to move me to another room or give me a discount based on the crummy room we got. Do not recommend. There are other nicer hotels in the area with better rates.

Disappointing stay for 3 nights at this hotel. This was the end part of our trip to Canada and the worst hotel we have stayed in. Queen room very small- only one desk chair to sit on - my husband and myself were ready to move on after the first few hours. Firstly the safe in the wardrobe had no power to it, broken lamp at bulb attachment. We had to ask at reception for these to be fixed. The safe needed a battery and the light was taped up but still dangerous to use. Cables plugged into extension socket on floor. This is supposed to be a 4 star rated hotel. Not a good impression or safe. The net curtains on the window were ripped and dirty . Very poor lighting in room only lamps no ceiling lighting. Best lighting was in the tiny bathroom in which there wasn’t a lot of room to move in. Fridge in room but no complimentary water in room. Coffee machine but no facility for hot water in room for other hot drinks. Hotel is very quirky which is nice but looks like a lot of money and effort put into all the accessories in reception and hallways but not on the actual rooms. Glorified b&b - I realise it’s a boutique hotel but shouldn’t be called a hotel and definitely doesn’t deserve a 4 star - 3 star at the most . Bathroom ceiling in disrepair and disgusting along with mould in between bathroom taps - some bleach would clean it well. Some staff were very rude - first morning of breakfast if you could call it that - staff member was rude the way she referred to my husband as HIM.Not very professional. Only 2 croissants allowed at breakfast with one hot and one cold drink - any more was extra cost bearing in mind our room was bed and breakfast. Have also put a complaint in to the travel agent we booked with and several photos sent to them. Was a good location but the photos on the website make the property look amazing but it is nothing like it. Would not recommend staying her at all.

If you’re looking for something unique with personality that isn’t just another of Marriott’s 50 corporate brands, L’Hotel is the place. L’Hotel is like the type of stay you get in historic European cities. It has a family-run feel. All of the staff were helpful and friendly. The housekeeper came to make sure we were satisfied a few minutes after checking in. Some of the furniture is dated and a bit mismatched but it’s comfortable, very quiet and cozy. The presidential suite was huge (700 square feet or so) and had a great shower and bath tub. The bed was very comfortable. Never tried the breakfast but the lobby has a cute gift shop. Montreal is a quirky city and this hotel captures that feeling perfectly. If you’re looking for a true luxury hotel this is not it. But if you want comfort and a clean, safe place with some nice touches at a very good price then give it a try. Otherwise you can spend the same amount of money and get a small room in one of the many overpriced Old Montreal hotels nearby. The hotel could spend some time shining up the bright red awnings on the exterior as they are looking a little tired. Otherwise, I’d be happy to go back.

Do not stay here- Not as advertised. The presidential king suite that we had did not align with the online pictures. Completely misrepresented. The suite we got was dated and dark, and it lacked a pullout couch suitable for an adult to sleep on. The front desk indicated that all the suites look the same. So the question is: where are those shown in the pictures on the website? The suite was booked so that we could have 2 separate sleeping areas. That was not possible. The pull-out sofa did not have an actual mattress. The solution from the person at the front desk was for me to write a bad review. So, at the recommendation of the front desk person, I am leaving this review. The front desk did not seem to understand that expecting an adult to sleep on that couch is unreasonable. We were told many times it's not the hotel’s fault if we didn't like the decor. They missed the issue that the suite is completely misrepresented. Additionally, this hotel is old, dark, and in need of major renovations. The walls are paper-thin. Furthermore, the king bed mattress is ancient and all springs could be felt. Do not stay here. There are many nicer hotels in the area for much less money.