Loews Hotel Vogue

Horrible. I came in to celebrate a birthday and not even one person at the front desk wished us. Furthermore this is the first time ever staying at a hotel of this quality where a small piece of cake or even a card wishing a happy birthday was not placed in my room. Before you think they did not know. We made several birthday dinner reservations through the hotel and they had our passports with them during checkin. Furthermore upon checkout they promised there were no additional charges on my card. A few days later they charged us for parking and the mini bar. We never even parked at the hotel! And never used the mini bar. Seems the hotel is running a bit of a scam! We even confirmed these facts upon checkout but still got charged! The rooms amenities are similar to staying at a Motel 6. They place nothing in the room and expect you to call them constantly for items as simple as soap and lotion. The bottles were close to empty when we checked in. They don't even have smart TV's for a recently renovated hotel and you cannot watch any streaming services. The gym is on the top floor in a room with no windows. Similar to working out in a dungeon. They provided our room past 6 pm and said we would get a great view. What they gave us was a view of a piece of undeveloped land. Overall awful. Don't stay here. Laetitia Bonnet was particularly snooty and promised that our folio was clear upon checkout.

One of the greatest hotel experiences we’ve ever had. But it was all about the staff on this one. Muhammad at the front desk went went above and beyond. After having some technical issues with the room temperature, he was very attentive in finding a solution for us. Turns out that solution was an upgrade to the presidential suite. He didnt have to do this but he made sure we were happy. GIVE MUHAMMAD A RAISE!

Mohammed and Hisham were some of the most professional and excellent concierge people I have come across. They were super knowledgeable and even went above and beyond helping my wife and I with scanning some documents. Will definitely come back to this hotel for the hospitality.

A completely beautiful hotel with such a friendly concierge! Mohamed and Hisham really went out of their way to make sure I had full photocopies of very important documents for an appointment I needed to be at. Thank you so much!!

would like to express my deepest gratitude for the exceptional warmth and generosity shown to my family during our recent five-day stay. From the moment we arrived, the heartfelt welcome from Mohamed and my former colleagues made us feel not only received but truly embraced. My nephews were overjoyed by the kindness and attention they received—memories they continue to share with joy and excitement. Experiences like these remind me why the Vogue has always held such a cherished and irreplaceable place in Montreal. The hotel, beautifully renovated and thoughtfully designed, offers an atmosphere we're elegance and comfort blend effortlessly. The pleasant scent and the refined, welcoming ambiance in the common areas added an extraordinary touch of warmth and sophistication, creating a space that felt both luxurious and inviting throughout our stay. Every corner reflects care, dedication, and pride. It was truly heartwarming to see how the Vogue continues to embody the hospitality and excellence that define the Hilton brand. The professionalism, warmth, and genuine dedication of the staff were evident in every interaction, making our visit not only memorable but deeply meaningful. Returning to the Vogue felt like coming back to a place that still holds a piece of my heart. I am sincerely grateful for every gesture, every smile, and every thoughtful detail that made our stay extraordinary. With sincere appreciation and warm regards