Fairmont The Queen Elizabeth

I enjoyed three nights at the Queen Elizabeth in May 2024 and could not have been more pleased, with just a few exceptions. Let's start with the positive first. Every staff person I encountered was extraordinarily friendly, helpful, and kind. The Signature amenities were explained to me without my having to ask. I was greeted by name almost without exception and the person who cleaned my room left me the nicest note thanking me for a tip I'd left. It's those little things that make such a difference.

Everything about the property has been recently updated and it looks great. The fitness center is especially modern and well-equipped. The key cards are wooden rather than plastic -- another small detail that made my stay more memorable. The cocktail bar is hopping with a DJ and inventive cocktails - worth the price in opinion. In terms of location, you couldn't ask for anything better. Just steps away from the main shopping and entertainment areas, metro stations, and railway.

Now a few gripes. I booked a 420 sq ft. Deluxe Room which was supposed to have a view. I was upgraded to a Jr. Suite of the same size, but without a view and felt small. But for a family, it would be perfect because the two rooms are separate and the living area has a powder room. But the view... any room that is on the back side of the hotel looks out over the rooftops of office buildings and nothing more. Be sure to request a room with a view of the Cathedral or the plaza. And... the bathroom was tiny! I mean, really tiny.

The restaurant's buffet breakfast was as expected. Aren't all buffets the same no matter where you are? I ate dinner there the first night and it was excellent, but I never returned because the menu was so limited. Not even a salad! Fortunately, the room service menu offered a little more variety.

Final note: for spa lovers, the Queen Elizabeth has what I consider treatment rooms, not a spa. There is no relaxation room, hydrotherapy circuit, etc. However, the fitness center has a nice pool and Jacuzzi and the large changing rooms have single-sex saunas. I'd rate this property and my experience a 4-1/2 and would definitely stay again.
S.G.

I loved my stay!! Everyone we talked to or who helped us was wonderful.
M.M

The hospitality, the service, the comfortable bed, the pool, the food! Everything is always extraordinary here!
- Lee A.

My whole family loved our stay at the Queen Elizabeth. It is a perfect location especially after taking the train from Quebec to Montreal. Our dinner at The Beaver Club was the highlight of my trip to Canada. It is quite rare when you dine in a restaurant that has lovely ambiance, exemplary service, and food which makes your taste buds jump for joy.
- Linda M.

An island of elegance in a sea of change.
- Alan Y.

I was amazed with the service of the hotel, all your requests and info needs are fulfilled, and with great speed. The location is excellent in the downtown of Montreal.
- Hemmo K.

I recently visited Montreal. My stay at the Queen Elizabeth was such a delightful experience I will not soon forget. I highly recommend this hotel. The staff is out of this world, they really make you feel like you are important, like someone very special, they seem to go out of their way to help you. A special thanks to Viviane who works at the front desk, she was so helpful and thoughtful, a real gem. I also would like to thank César who was a great help. They are top of the line. By the way, the food and service at The Beaver Club is excellent.
- Michel T.