Hotel Le Germain Montreal - Temporarily Closed

Nice Hotel. A little far from the old town for my tired old body so we did succumb to taxis to get us around. A fitter person would have no problem with the walk though. Lovely room, massive, and comfy bed, clean room and quiet. Breakfasts were lovely. We were room and breakfast so were allowed up to 26 Dollars on the menu but that covered a wide variety of breakfasts including Eggs Benedict. The only thing we had to pay extra for was an extra 5 dollars for the vegetarian Eggs Benedict and a bowl of fruit, everything else, tea, coffee, juice was included. Staff were extremely helpful and efficient. Probably the best breakfast we ate in our 3 week tour of Canada. We ate in the restaurant on one evening which was very nice and outside in the bar patio when we first got there, the ravioli with mushroom goats cheese sauce was delicious. Great staff, very helpful, concierge was lovely, although she offered to book us Afternoon Tea at the Ritz but unfortunately booked it for the wrong day BUT she did everything she could to rectify the situation so it was really no problem. She was very helpful in every other way so we had no complaints.

The whole experience was absolutely superb. We started out being pleasantly surprised with a room upgrade (thank you SO much!). Valet service was great, front desk check-in smooth and easy breezy. Need anything at all during your stay? Just text! We had dinner reservations downstairs in a snap. The room itself was inviting, immaculate, and beautifully designed. I wish we’d been staying for a week instead of just one night. Thank you for a truly unforgettable experience. We felt so spoiled! Impeccable.

The hotel is lovely but what made our stay exceptional was the absolute professionalism of the hotel staff Whoever is recruiting such an amazing team , your assessment process is 100% Most of the staff we encountered were young but absolutely committed to great customer service , from the lovely reception staff member when we checked in to the breakfast serving staff We also briefly met our room service staff who were also exceptional We wished we’d stayed at this chain in Quebec instead of the lack lustre hotel we were in The hotel has a modern feel Rooms are small but well designed and very clean Good quality toiletries provided in refillable containers , not the individual use ones We ate breakfast there which was good We had a couple of issues ( ham in our veggie omelette) but they were sorted out quickly and professionally I cannot praise this hotel enough You will be our go to choice in future

I've never done a review before but my experience was so good it's worth sharing. First time staying at this hotel for a conference and had a great experience. Very helpful staff. Special shout out to Gaetan, who was the main point of contact for the event. He was fantastic - anticipating needs and offering a level of personal service I've never experienced: I asked him if he could recommend where to get authentic Montreal bagels near the hotel so I could take some home. He went so far as to pick some up for me! Absolutely amazing personal service! Looking forward to returning.

We stayed here for 3 nights and then again for another night after a quick trip to quebec and we loved it! Our travel agent had told the hotel we were there to celebrate our wedding anniversary and a beautiful bunch of flowers greeted our arrival! What a lovely touch after a long flight from the uk! Our room and the hotel location were perfect! We loved the modern and clean design of the bathroom and the shower was fantastic! From the hotel we were able to walk down to the sights of the old town and also up to mount royal. What really made our stay so special was the welcome from reception staff when we returned , quite late at night, from a one night stay in quebec! For a large and city based hotel we felt so at home! Thank you!