Grand Hotel du Lac

Exquisitely decorated hotel, our room faced the lake with a tiny balcony- fabulous view! Pool area is nice and there are 3 restaurants open in summer. Food was good but beware its 9 CHF for a cup of tea which is steep even for Switzerland. Car parking is 40CHF a day, again more than other 5* hotels. This is not a cheap stay but it is a special hotel. My only gripe is the music from Buddha bar when it opens early afternoon is very intrusive at the pool and they should really turn it right down until the evening when no one is at the pool.

My BF made me a surprise stay. First time in a 5 stars hotel. But it was a bit ruined. I found hair from a previous client in bathroom. One electric power point didn't work well. I have to charge my phone on TV with USB plug, too long. Service is too slow. Employees have dark rings under their eyes. Not enough staff despite high prices. Spa is poor. Too complicated to park.

First time in Vevey...what a dreamlike small town on the shores of Lake Geneva. The hotel is perfectly located, quiet and away from the main part of the promenade yet incredibly accessible. Felt very much like a Relais & Chateaux property - intimate, charming, fun spaces to be able to explore. Room was nicely appointed and offered a beautiful view of the grounds and the lake. However, the star of the property was Leila - she was incredibly responsive in setting up reservations, checking in to see if I had enjoyed everything and remembered my itinerary. Please send her my thanks!

We travelled from Australia and Switzerland was to be a big part of our trip. We arrived after a very early flight from Vienna and were welcomed by a lovely young concierge out front - this was looking good. That was the highlight. It was all down hill from there. We were tired, hungry and just needed to sit somewhere nice and eat something. I went to sit down outside and the waiter shook his head at me and said no meals, so we had to go down the road and get a coffee and croissant. I’ve heard the Swiss are ubrupt so I just copped it sweet. Our room wasn’t ready, which we knew might be the case, we wanted to change before a tour at Chillon and were taken to the day spa to do so. We then sat inside the foyer waiting for our tour and no one approached us for a drink or anything. We were still hungry after eating just the croissant and coffee and then I asked if we could eat outside again, and I was then told I needed a booking but he would try and accommodate me. Anyway we ended up having a nice meal which was good. After our tour - another comedy of errors with drivers etc - we came to sit down by the pool and we were ignored for nearly 40 minutes. The service was lackluster, all while staff stand and talk with each other. Look, I work hard, I haven’t been on a holiday like this for a long time. You kind of just want to fall in to a holiday sometimes. You just want staff to faff around you a little. To have to constantly have to try and get someone’s attention is just poor, especially when the establishment is as expensive and allegedly salubrious as the du Lac. Then to add insult to injury we passed some new guests being shown where to eat breakfast and where the spa is. It was like we just got thrown in a room and forgotten about. It’s not good enough, and I won’t be back. I shall not be recommending the hotel at all. Disappointing but lucky we are only here for one night.

My experience was definitely not the same as some of the negative reviews. We did have an upgraded room with a lake view. The room was beautiful and luxurious. The bathroom was very large with a big tub. Large plush towels (always an A+) and wonderful smelling Aqua Di Parma products. Everything about this hotel is 5 star in my opinion. It is a beautiful place with fresh flowers and lovely decor. The staff was very attentive especially the door men.