Hilton Moorea Lagoon Resort and Spa

Amazing atmosphere and location. Staff was incredibly friendly and helpful.

The people were very nice and the food was good. The location is beautiful, although there’s no shoreline access for walking. The bed and AC worked well, but the rooms felt a bit run down for a $1,500 per night rate. All together not much happening in this Island for us and won’t be coming back !

Ladya was awesome that's why we came back for another 10 day trip.

So wonderful! Absolutely paradise! The staff is so friendly and once they know they can joke with you their personalities come out and make it fun! The activities desk lady, Luta, was so kind and went out of her way to give us a ride when our taxi fell through. The man at the pool towel booth was so fun and would make us laugh and talk us into getting what we really wanted! The server from the Crepery was adorable and made us laugh! Such a great staff. Our room was clean and spacious! That fresh water pool was so refreshing to have in our bungalow! Just an absolutely wonderful stay in paradise!

We were exceptionally disappointed for a supposed five star hotel , when the door to the mini bar was opened the entire unit collapsed and everything fell off it... we had to go to reception twice to get it replaced , the replacement had huge chips out of the wood and the maintenance guys had to saw up some wood blocks to steady it The safe did not work nor did the bedside light. They two had to be replaced . The food is atrocious and we decided to eat out every night and found most people we talked to were also very disappointed. It is frequently mentioned in reviews. The staff try very hard but didn't even seem surprised when my husband on check out asked to speak to the manager and couldn't so the staff member said hold on let me get a piece of paper to note this all down. It is a worry that they did not even raise an eyebrow as he detailed everything wrong in the room . The finale was as a Hilton Gold member we were told we would get no benefits nor any points as it was booked by a travel agent.... so not much point in being a Gold Hilton Honours member !