Baltschug Kempinski Moscow
Moscow, Russia
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About the Hotel
Poised on the Moscow River, Hotel Baltschug Kempinski Moscow enjoys a tranquil location in a district rich with centuries old Russian history. Neoclassical architecture shelters a wealth of contemporary comforts, which are highlighted by views of the Kremlin, Red Square, and St. Basilâ€(TM)s Cathedral from many guest rooms and suites. This same commanding panorama is also enjoyed from Restaurant Baltschug, serving acclaimed international cuisine. Adding to the hotelâ€(TM)s epicurean allure, Shogun presents Japanese flavors, the Berlin-style Café Kranzler offers house-made pastries, and Bar Baltschug showcases 60 varieties of traditional Russian vodka.
Location
Baltschug Kempinski Moscow
UI. Balchug 1
Moscow, Russia
115035
Nearest Airport: VKO
Amenities & Services
Reviews for Baltschug Kempinski Moscow
10/10
I stayed in this hotel for almost 10 days, and I can say the time spent here was as memorable as it gets. The atmosphere of the hotel is outstanding. It is very calm and relaxing. The Location is nearby all the beautiful places you would like to see as a tourist, it is very convenient for tourists or any kind of traveler. The rooms were firmly cleaned and organized. The service was impressive in general, very quick with resolving issues or getting things done. I would like to thank Mr Oleg for his exquisite hospitality, He made the stay at this hotel as comfortable as possible with his informative, friendly, polite character. I would also like to thank Anna from the restaurant for her delicate care and service during the breakfasts. 10/10
Hedy R
Kind, warm staff, best located hotel near Kremlin and the Gum mall. Fav place
Gorgeous place. Right by the Kremlin. Walking distance to this Gum Mall that has everything, just perfectly located. Such amazing concierge, special mention to the sweetest and very helpful Vladislava and her helpfull front desk friends. They made my birthday trip ultra special, booked Orchestra tickets on my behalf, helped get chauffeur to places, advise on money exchange, etc the nice ladies at the restaurant at the lobby, I was solo but had amazing experience because of them. 'll definitely be a resident for my future Moscow trips.
clairedxb971 - Dubai, United Arab Emirates
rooms are old
The view is magnificent. The location is great. The breakfast is good. The staff are very rude. The rooms are very old.
Moringa T
Good food and staff, poor cleaning
Even though the view is great and the staff are generally helpful, my experience with the room’s cleanliness has been very disappointing. You expect a 5-star hotel to uphold high cleaning standards, yet this was not the case during my stay. When I first checked in, the room was clean. However, after I ate, I dropped a few crumbs on the floor—nothing major—but those same crumbs stayed there for three days, which made it obvious that the carpet had not been vacuumed at all. During this time, the windows and tables were never wiped, and even the cups were not replaced. I had to call and request new cups myself. I informed the reception on my third day. They only sent someone to change the cups and bring water, while the actual cleaning wasn’t done until the next morning—and even then, it still wasn’t a deep or thorough cleaning. To put things into perspective, before this stay I had been in three different 4-star hotels, and all of them had noticeably better cleaning standards than what I experienced here. I also spoke to a gentleman at the reception—unfortunately, I forgot his name—who was genuinely kind and tried to help. He even joked during checkout that if I returned, he would personally clean the room. I appreciated his attitude, but the overall experience did not reflect the quality expected from Kempinski
munirakhalid - Jeddah, Saudi Arabia
Highly recommended
Perfect location, beautiful and kind staffs, very good breakfast with spacious rooms. I really enjoy staying there. Highly recommended
vahidvakili - Tehran, Iran
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