The Beach Club at Charleston Harbor Resort & Marina

Beautiful area! Convenience of shuttle to downtown was great. Not having a beach at a Beach Club was disappointing, though. Staff and amenities were very nice.

We had a wonderful stay—even during the hottest week of the summer! Our balcony king room had a beautiful view of the pool and marina. The room was spacious, the bed was super comfortable, and the bathroom was huge. The pool area was fantastic, and the drinks were delicious. We also really appreciated the free city transportation—our drivers were friendly and full of great local info. We’ll definitely be back! The only thing we wished for was a morning coffee bar with a few light options like muffins, bagels, or yogurt.

Unfortunately, the experience did not match the price or expectation. The front desk staff was unhelpful and dismissive from the moment we arrived. We received an email in advance saying we could check in early, but when we called, we were told early check in was not available on weekends. That would have been fine had it not been offered and we had not adjusted our arrival time for early check in. We also weren't informed about amenities included with the room, such as complimentary drinks or ice cream. We learned about those things from other guests. We also didn't know if coffee was available. Just overall poor introduction to the resort during check in. The room itself was clean and nicely decorated, and the balcony was larger-but it overlooked a wall of other balconies which gave us little privacy. The room also lacked a microwave and the fridge was hidden inside a free standing dresser. Not visible. For $750.00, this felt no different than staying in a $250 room, aside from the upgraded finishes. I did chat with mgmt on the way out and we did receive a small room credit because she was taken back by the customer service we received but it was a drop in the bucket compared to the price of the room. Definitely not worth the price, and I wouldn't recommend staying here.

The room was great but NO AMENITIES, if you're looking for a place that is Luxury this is not it!!!! All the employees are Young Kids that just don't have any customer service skills no one present managing, no vending machines only two restaurants on premises did have one beach party but there is no beach available just sand on the premises. So disappointing. Bar closed at 7 then other at 9 this is not a 4star maybe 3 star but should not be on the best resort list that is very deceiving and Food was not great just adequate. Not enough staff and just found out they are in a process of Selling. Do NOT STAY HERE Many great hotels not resorts on King street.

The Fish House Restaurant at the Charleston Harbor Marina, my husband & I sat at our favorite two-topper in the bar area. Jacob came over as soon as we sat, introduced himself, and took our drink order. He was above the top of our service here in the past. He was attentive and offered explanations of the specials. We will certainly return and hope Jacob is working to serve us.