D Maris Bay

Aurora Capri is such a wonderful restaurant! From thr food to the service to the ambiance...very special. A special thanks to Damla l, she is amazing

Hello, The hotel is very well located the view was excellent specially from the lobby terrace .Breakfast was very delicious.

D Maris is special. Amazing beaches and best clear and clean sea, delicious food, perfect service. You can find it all here. That’s why we come back every year! Only thing that I can say needed is upgrade the whole hotel to match the price of the stay and food. It is exceptionally expensive. I have celiac disease and they are so good to accommodate for the any kind of allergies. This is very important for customers like me. At breakfast Murat Gören ve Selim Kocayigit did everything they can to provide safe and delicious food for me. In general Mustafa Armutlu from beginning to end of my stay did check in with me to ask and provide my food requests. At the Maris beach Sıla, Ugurcan, Yağmur and Oğuzhan were very attentive and provide best service with smiley faces everyday. What can a customer ask for more! Thank you so much.

Ela was amazing - fantastic service and beautiful food. We ended up having two portions of the Cacio Pepe!

Beautiful property, but the service experience has fallen well below the standard expected from a hotel of this level. D-Maris is positioned as one of the world’s most luxurious resorts, and the property itself is undeniably beautiful. However, luxury hospitality is ultimately measured by service, attention to detail, and the ability to anticipate a guest’s needs. Unfortunately, this is where my experience has been disappointing. The breakfast service was particularly surprising. I had clearly informed the team in advance that I wanted to have breakfast on the balcony. When breakfast arrived, instead of simply arranging it as requested, I was asked to move the bed myself to create space for the breakfast table. I was then asked to help carry the table to the balcony. To make matters worse, I ended up removing the breakfast items from the table inside the room and moving them myself. This is simply not what I would expect from a luxury property. The whole purpose of room service is to provide a seamless experience without the guest having to arrange, carry, move, or set up the service themselves. There were also several missed opportunities from the moment we arrived: * No welcome refreshment upon arrival, despite the positioning of the hotel and the level of hospitality expected. * Very limited accessibility for wheelchair users. Unfortunately, the resort is not wheelchair-friendly in practice, making it unnecessarily difficult to navigate the property. * No proper hotel orientation or resort tour. Nobody took the time to introduce us to the resort, explain the facilities, restaurants, beaches, transportation, or services available. At a resort of this size and level, a brief introduction should be part of the arrival experience. What is even more disappointing is that all of these concerns were raised directly with the manager. I would have expected that once the issues were brought to management’s attention, there would be some follow-up, ownership, or corrective action. Unfortunately, despite raising the concerns, no meaningful action was taken, and the same level of service continued. This is what I find particularly difficult to understand. The individual issues are not impossible to resolve; they require attention, ownership, and follow-through. D-Maris has the location, scenery, and physical elements of a luxury resort. But true luxury is not simply beautiful surroundings or expensive facilities. It is having staff who anticipate what the guest needs, take ownership of the details, and make the guest feel genuinely looked after. Unfortunately, my experience so far has not reflected that level of luxury or service. I hope management takes this feedback seriously. For a property positioned at this level, the gap between the resort’s luxury image and the actual service experience should not be overlooked.