Sofitel Mumbai BKC
Mumbai (Bombay), India
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About the Hotel
Sofitel Mumbi BKC is a Mumbai luxury hotel that reflects the modern character of a city soaring to new heights. Situated in its strategic location, in Bandra Kurla Complex - BKC, guests are offered the luxuries of this 5-star hotel featuring accommodations with a refreshingly contemporary avant-garde aesthetic. Step into extraordinary spaces filled with sensual indulgences, and high-tech entertainment systems.
Location
Sofitel Mumbai BKC
C 57 Bandra Kurla Complex
Bandra East
Mumbai (Bombay), India
400051
Nearest Airport: BOM
Features and Amenities
- General Information
- Pet Friendly
- Dining
- Outdoor Dining
- Pool Bar
- Bar
- Lounge
- Restaurants
- On-Site Amenities
- Concierge
- Pool
- Fitness Center
- Sauna
- Limousine Service
- In-Room Amenities
- Air Conditioning
- In-Room Safes
- Mini Bar
- Coffee & Tea Facilities
- Pillow Menu
- Luxury Bath Amenities
- Bottled Water
- Work Desks
- Blackout Curtains
- Activities
- Sightseeing
- Family
- Cribs
- Babysitting
- Rollaway Beds
- Nearby
- Historic Sites
- Shopping
- Restaurants
- Interests
- City
- Hotels
Reviews for Sofitel Mumbai BKC
A 5-Star Facade with Minus 5-Star Service – Utterly Disastrous!
Do not book this property if you value your sanity, your money, or your family's comfort. Sofitel BKC looks grand from the outside, but the actual hospitality inside is a complete nightmare. The staff is arrogant, the service is dead slow, and the management lacks basic common sense.Our stay was a continuous series of operational failures: The Luggage Nightmare: It took 20 minutes to get our bags after check-in. At check-out, it took an unacceptable 40 minutes and 8 desperate phone calls just to get our luggage brought down. Pool & Billing Issues: We were left waiting around just to get towels at the pool. To top it off, the front desk botched the checkout process with massive delays over a standard GST invoice. The absolute worst part was how they treated our 5-year-old child, who couldn't eat breakfast or dinner here:No Food for Kids: The kitchen stubbornly refused to prepare any basic, unspiced food. Everything was loaded with chili, meaning our child went hungry. Shocking Incompetence: When we asked for a simple vanilla milkshake in the morning, they said they couldn't make it. Instead, the staff seriously suggested giving our 5-year-old toddler a high-caffeine cold brew or cold coffee! Average food, terrible attitude, and zero flexibility for families. Save your money and stay elsewhere in Mumbai.
SandeepKesarwani - Pune, India
Sap
Reimi Rohan both of them were very friendly and I was very satisfied with the service
Navaneeth_18 - Chennai (Madras), India
Great Place to Stay and Unwind
Amazing place, excellent service , very caring and warm staff . Luxourious rooms. Pondicherry cafe and Club Lounge are superb. Ashish has been giving us wonderful service in Club Lounge
Pak H
Excellent hospitality
Excellent buffet spread at Pondicherry cafe at Sofitel and excellent hospitality and super personalised service especially by Mr. Mann.
nimishunadkat - Mumbai, India
Lovely experience
We had great Buffet at Pondicherry Cafe at Sofitel with great personalised Service and especially appreciate services of Mann
Roving10749220072
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