Four Seasons Hotel Mumbai

Another amazing stay at four seasons! Thank you so much to all the team in Mumbai, we had a brilliant week with you! We had so many requests 😀 and you were there for us every time! Huge thanks to Aashrit who sorted us all out after change of plans, literally calling him to book before we got on the plane from Goa to Mumbai and they sorted everything out for our family of 6 so we had a seamless trip, from arrival right the way through the week. Big thanks to Chinmay who organised activities for the kids whilst we were there to keep them entertained and feel special. Also huge thanks to the team at breakfast which was exceptional, and special thanks to Nasar who met us with a smile and first class service the whole week. Special thanks again to the restaurant teams, especially in the stunning Opus, I’m so sorry I didn’t get your names but you were truly wonderful and made us feel so welcome and did everything for us whilst we were there, and of course for the food - wow! The chef met us talking through the menu and giving recommendations, again so warm and thoughtful, there was something new to try each night and for all of us, was absolutely delicious. The team here are just exceptional and the hotel is first class. We had the best time with you, massively appreciated, huge thanks from all our family for everything you did to make our holiday so special.

Well, where to start from…there are so many great things to say about this property, but as in all fantastic hotels, it always starts with the people. And here, in Four Seasons Mumbai, we were made to feel very special right from the start to the end. So many highlights, it’s difficult to name it all; but suffice it to say that, as regular Four Seasons guests (and admittedly used to the consistently exceptionally high standards of the brand), service and experience in FS Mumbai is a top quartile experience. Great location, high end renovated rooms, and great in property restaurants and bars (Aer roof top was great). Great breakfast offering, and great food in general. We will be back again; so for anyone passing by Mumbai either for business or pleasure- do not miss out on the opportunity to stay here.

Second stay at the newly renovated Four Seasons Mumbai, and I can confidently say the service here is exceptional under the leadership of Nitesh Gandhi. Every small detail has been seamless from the moment we arrived at Mumbai airport and met the Four Seasons driver. The entire staff has been wonderful. They seem to anticipate needs before you even realize you have them. From accommodating special breakfast requests to making sure the smallest details are taken care of, everything has been handled thoughtfully. One morning they even handed my wife a masala chai to go at the end of breakfast, which was such a thoughtful touch. A special shoutout to Chandon, the Breakfast Manager, who truly went above and beyond every day and made us feel incredibly well taken care of. He remembered every detail of every order throughout the week, and his attention to detail, consistency, and genuine care made each morning a pleasure. We would also like to thank Chef Aditya, who helped create wonderful meals throughout our stay and surprised us with several special cakes during the trip. These thoughtful gestures made our experience even more memorable. I can’t describe enough how much this hotel stands out. The warmth, attentiveness, and genuine hospitality of the team is something you rarely find, even at top hotels. The view from our room overlooking the racecourse is beautiful to wake up to, and the sunsets have been absolutely incredible. A truly exceptional stay so far, and we will be back.

Best Hospitality, Heart Touching service from everyone. Duty manager Mayank was very supportive. Samrin Shaikh responded well with all my requirements. Miss BABY took good care at the time of Breakfast. AER lounge manager Mr SAJAL was very Proffesional & took good care. Overall Best Stay. Will stay only in this hotel in future.

it was simply amazing. a great stay