The Oberoi, Mumbai

This is my first ever hotel review and I am at a loss for words to describe my stay at the Oberoi. In my book and by any measure, The Oberoi is simply the Best! I can only think of my stay in superlatives - Fabulous! Beyond Awesome! etc etc. From the chauffer driven Mercedes pickup at the airport till checkout, every single employee I encountered was professional, yet warm, welcoming and solicitious. While the Oberoi is on par or exceeds every 5 star amenity, what sets this brand apart is the service, the attention to detail. The Oberoi is the very definition of hospitality at its finest! The combination of jet lag and Senior moments make for a bad combination when it comes to remembering every single employee name but it was a joy and absolute pleasure at every encounter. Please forgive me if I don’t mention every one of you personally, but know that I appreciate you all. I spent a considerable amount of time at the Fenix and around front desk staff. In no particular order Thank you! Thank you! Thank you to Aakanksha, Aaddhhyya (hope I spelled that right), Sanya, Ritika. Aachal, Kajal, Deep, Sumit, Jousha and everyone on the restaurant team for plying me with copious amounts of coffee and food. My heart is so full…I cannot thank you enough! Ditto for Darlyn, Sachi, Supriya and the In room Dining team. Your kindness, generosity and hospitality mean so much. Haven’t forgotten you Siddhi, Dhanish, Suraj, Riddhi, Priya, Taikhum, Ishaan, Rishi and also Sreejeetha at the Belvedere. Stand up and take a bow…all of you! An extra, extra special and loud shout out to the One-of-a-kind, Indescribable, Incomparable Concierge’s Concierge DANNY! You are a walking encyclopedia of the city and have a solution or suggestion for every single request. Forever in your debt Danny! You epitomize the Oberoi! Keep on keeping on! Love and hugs to Every. Single. one of you and my very best to ALL of you…Always!

Every detail is a great story to tell and the longest story is the service quality. Everything was great from the moment of check in to the last moment of check out. The details to make our stay the best is the most we love. The best stay in 2025. Coming back for sure.

The best upkeep of rooms and courteous services by all employees is a hallmark of Oberoi Hotel, Nariman Point Mumbai. The hotel has a customer friendly culture that makes every guest very comfortable and gives homely experiences while staying here.

We stayed at the hotel for eight days during a medical visit for our father. We are extremely thankful to Mr. Saptak for all the help and support he provided throughout our stay. From the beginning, we requested three adjacent rooms on the same floor to make it easier for us to take care of our father — and Mr. Saptak made sure that it was arranged exactly as we needed. Every request we made, whether it was related to facilities or other support, was handled with great care and coordination by him. It’s the dedication and hospitality of people like Mr. Saptak that make this hotel truly outstanding. We will definitely prefer this hotel for all our future stays.

Fantastic hotel in a great location ! Amazing food, A+++ service and great entertainment and views. They personally helped with checkin by actually coming yo the room and explaining all the features. Lavnish the young man from Checkin desk actually brought a map snd showed me all the point of interests… Ms Natasha is a fantastic singer and performs in one of the resturants most evenings. Morning breakfast is incredible. Many Indian and western food choices. Young Chef Aadhya is very observant and helpful.