The Taj Mahal Palace

I love hanging my hat at hotels with a story to tell. Not only is there history in its walls, the Taj offers luxury and exceptional hospitality. While the surroundings and opulent, it’s the remarkable staff that make the place so memorable. Many have been working there for 20, 30, 40+ years and that kind of longevity speaks volumes. I wish to thank Azeem in the Sea Lounge who looked after me so well at breakfast he brought tears to my eyes! He is one of the finest servers I’ve ever experienced in my 45 years of world travels. I stayed 5 days and he made lovely recommendations each day to make my breakfast a little different from the day before. He also made a special hot drink of ginger, herbs and honey when my throat was sore. I also wish to thank Ansh and Prachi in Loya Restaurant for helping me select fabulous choices from the menu and teaching me about Indian cuisine—they, too, are top notch! The housekeeping staff is amazing, keeping my room clean and spotless, always around if I needed anything, always smiling. The warm smiles of the staff throughout the property made me feel very special. I was asked several times how my stay was going. When I mentioned that my view was not favorable, the duty manager switched my room immediately. I cannot recommend the Taj highly enough. It’s part of the fabric of the city and an absolute must visit.

You will feel like a king ,incredible experience

Best hotel we have ever stayed in . Outstanding staff treats you warmly and ready to accommodate your every need my husband had a severe medical emergency, and the entire staff including manager responded, safely transferred him to nearest hospital by ambulance, followed up to see how who he was doing. Called back and offered a car to take him back to the hotel after discharge. On our return from the hospital offered to send breakfast to the room. This act of kindness and care from the manager and the staff was greatly appreciated and will stay in our hearts for ever. 🙏🙏🙏🙏🙏

I am extremely happy with this visit. My whole family has cherished the stay at Taj.

A grande old Dame for sure. We had a Club room (460) which had a marvelous view of the Gateway to India. As part of our ‘package’ we had a one way airport transfer in an SUV (just about got our luggage in!). Almost an hour from the airport at 6.30pm. Nice traditional welcome and check-in formalities carried out in the room. Good sized room and the bed was nice and comfy. Good bathroom apart from a really silly single basin which wouldn’t drain well and which you could hardly get your hands under the tap! Great shower. We were celebrating ‘an occasion’ and the next day balloons and a cake were left - really nice touch. With just two nights and one full day we opted for a day by the pool. Firstly enjoying breakfast in the Sea Lounge in a window seat with a view. Omelette made to order and a very impressive array of all sorts of food to suit anyone. We liked the large pool. A lot of reviewers talk of ‘getting there early’ for a sun lounger. But on a Thursday morning, there were still plenty of availability at 11am. Around lunchtime we had a few beers and they were delivered with lightening speed! Being enclosed there isn’t much of a breeze and by 2.30pm it was too hot to carry on. We went to afternoon tea in the Taj Club - much enjoyed it. Good nibbles/sandwiches which doubled as a late lunch. In the evening the Taj Club offers free drinks and cocktails from 6-8pm. A selection of items to eat too. We took full advantage of regular top ups and headed back to the room in a very merry state! The hotel arranged an early taxi to the airport at 7am the next morning. No traffic at all! 30 minutes. All in all, very enjoyable. The hotel does have minor signs of ages - a bit of decorating here and there is needed (and our room had a dehumidifier in it - not an issue for us). But this is of course an old historic building which is more than 120 years old! I thought the bill including extras of just under £1000 (US$1300) was reasonable. Staff of course, are superbly trained and all charming.