The Taj Mahal Palace

Stayed in many taj properties but this is special! Not just because how old the hotel is or the history or the architecture but truly it has the great sense of hospitality and culture! You ask for anything and hotel will move heaven and earth, to get you what you want (reasonable stuff). We booked a suite and had complementary happy hour. The pool experience, the breakfast (have it at souk vs sea lounge - sea lounge always have queues for breakfast but souk has better view ).. and any dinning experience is incredible. Best is wasabi restaurant at Taj. It’s expensive than the norm but it’s worth it. Except Tat salt, everything comes from Japan. Special mention - Dhruv- helped us to checkin and then later on helped me to find a lost item, Manthan,- seemed less check in.. took us to a lounge to complete check formality ! Jatin from Wasabi and their manager - Insha (I guess I am taking the wrong name but she moved from Taj Delhi)… regardless of you staying at Ritz Carlton, you step in this hotel, and you will know you are In a different league of hotel.

Stayed at other hotels in Mumbai and have to say this one is the best, The staff were friendly especially Sandeep and Dhruv. Lobby areas clean and impressive and the catering facilities and restaurant were excellent. Breakfast choice was superb. The room and furnishings looked Great And The bed was comfortable and the room was quiet, so slept well.

I have only heard about the service at the Taj Mahal and it was always my wish to experience it first hand. And Boy, they just exceeded my expectations. Right from the check in to the room allocation as well as the Heritage Tour was class above.

We (me and my wife) stayed there for a short vacation and it definitely didn’t disappoint. With Mumbai rains around the whole atmosphere becomes different. Anyone wishing to experience the history of Mumbai should consider staying here as the hotel and the historical buildings around it starting from Gateway of India are walking distance; the experience is surreal and definitely not the city all of us are accustomed to. We love walking and exploring the city around us on foot was an added bonus due to the location of the hotel. Special thanks to the staff and Ananda and Nidhi for making our stay memorable !! We hope to return soon.

Everything was perfect, the staff were amazing, friendly and positive. Special thanks to Sandeep Ghuge, Dhruv, and Farzana.