Andaz Munich Schwabinger Tor

The hotel itself is according to expected brand standard, love the brand Andaz and I'm loyal Hyatt customer. ADDITIONAL NOTE to the fellow travellers; I experienced repeated billing problems that future guests should be aware of. On my first stay, I was charged twice for the same period without the staff noticing the duplicate payment. I only found it by checking my bank statement. Not to mentioned I had to negotiate my negative experience with managament, which only made it worst! During my second visit with my son, breakfast was included in our reservation, but the hotel informed us that it wasn’t, so we didn’t use the service. Despite this, we were charged for breakfast for every day of our stay when checking out. I recommend anyone staying here to carefully review their invoices and bank statements afterward.

The location of the Andaz is quite pleasant as it’s located a little north o city center but only a 10 minute train ride (stop right outside hotel) to city center. Before my family set foot in the hotel, Laura contacted us and ensured my wife and I had connecting rooms with our adult kids. We are see a suite upgrade and the corner suite (702) was definitely worth it! Very well laid out with plenty of room and had an included half bath and microwave. The attention to detail the hotel provides is bar none. Every employee exudes the Hyatt Andaz professionalism one would expect and there were a few employees that stood out. First, Glegoly, at check in, made our experience much nicer with a glass of beer and water for the family. Miriam and Lilian, working the breakfast were absolutely amazing. They ensured all of our needs were met and the breakfast is WORTH IT! Globalists get this for free and it is truly worth partaking. During the managers reception, Ramon made sure we had all of our needs taken care of and went above and beyond on two separate occasions as well. Thanks for that!! All in all, a great place to stay as a WOH member and we will definitely be back. Thank you Tram Andaz Munich!!!

This is a large modern business hotel. The manager checked us in and he was extremely hospitable and helpful. For a small charge we upgraded to a huge suite with a living room, dining room table, huge bedroom with dresser drawers, multiple closets, a king sized bedroom with nightstands and charging plugs. The bathroom was huge with a long counter, bath and separate shower. The drawers in the closet need better alignment. My brother and sister-in-law had a more standard room but it also was large with a sofa and big bath and big closet. Towels could have been a little softer. Breakfast was a large buffet and a separate menu for eggs and other breakfast items. Service was very good both here and in the bar. At check in the manager recommended an Italian restaurant for dinner near by and it was excellent. We were right on the tram line and it was easy to get to the center of town. The area where the hotel is located is quite lovely and lively as you walk to Michener Freit. I would recommend this hotel.

Seamless check-in, luxurious rooms, awesome amenities, quick service. Spa and pool were nice as well. What more can you ask for?

Great hotel, very high standards. I really did not want to leave my room it was so comfy and beautiful. The gym and spa are amazing don't miss it!