Hotel Vier Jahreszeiten Kempinski Munich

The hotel facilities are first class. Very classic style but very clean and luxurious. Room is very comfortable and very clean. Food quality is excellent. Spa and swimming pool amazing. Overall service average. In room dining and house keeping are the positive exceptions.

Sometimes it’s the small dreams that absolutely deserve to come true. For her 13th birthday, my daughter had only one wish: to spend one night at the Hotel Vier Jahreszeiten Kempinski München. After already participating twice in a Girls’ Day program within the hospitality industry, she became incredibly fascinated by this world — and especially by this hotel. Her dream now is to manage her own hotel one day. So for me, it was clear: this wish had to become reality. And what can I say? The entire team truly delivered on the highest level. Whether at the reception, in the spa area, or at the Schwarzreiter Restaurant during breakfast and dinner — everywhere she was welcomed with a level of warmth and professionalism that has become very rare today. A very special thank you goes to Christine and Luca from the Schwarzreiter Restaurant, who took such wonderful and heartfelt care of our daughter. They made her feel like a true VIP guest — and I’m certain she will never forget this birthday. The only problem now is… she’ll probably want to celebrate every birthday there from now on. Thank you to the entire team for this very special stay and for proving that service at your hotel is not just a word, but something that is truly lived every single day.

Wonderful staff and excellent location

Staying at the Kempinski Munich Hotel was a memorable experience for our family of four adults. Previously, we had stayed at a Kempinski Hotel and appreciated the luxurious and historical ambiance. The location was superb within easy walking distance to shops, restaurants, and beautiful churches. At the time of our booking, we paid for 2 nights with a complimentary third night. Our 2 rooms were very spacious with very comfortable beds and pillows. The complimentary breakfast buffet was plentiful with hot and cold items. Highly recommend!

We had a voucher for a superior room from our company for a congress that couldn’t take place due to coronavirus. We got a room below the gym, where someone was running on the treadmill at 7 am on a Saturday morning!!! This was totally unacceptable. After we complained we got a much nicer and bigger room which confirmed that the previous room was standard and not superior. We didn’t have a proper sleep and the first morning was very unpleasant. In the first room there was also a hole in the curtain, which we also found odd, since this was an expensive hotel. Besides we had a massage and a restaurant reservation that were not booked although it was communicated by mail. We were out in the city on our arrival day and we called the hotel cause we were unsure if dinner was at 8 pm or 8:15. No bookings under my name, neither for the restaurant nor massages. The hotel still managed to find spots but the arrival and the first morning were very unsatisfying to say at the least. Also at arrival the receptionist referred us to the QR Code on our room cards when we asked where restaurants, spa area etc. were located. This was a very bad first impressions. Even in hostels you get better service and introduction to the facilities. Very poor service for a so called luxury hotel. Our experience was very good at the restaurant and for breakfast.