Sofitel Munich Bayerpost

We stayed at the Sofitel Munich for three nights, and unfortunately, I expected much more from a hotel of this standard and reputation. Our duplex suite felt extremely dated and was clearly in need of serious renovation and maintenance. There was visible mold in the bathrooms, the beds were in very poor condition and sloped downwards, making them uncomfortable to sleep on, and the air-conditioning filters were noticeably dusty and appeared to require proper cleaning and maintenance. On the positive side, the staff were excellent—professional, friendly, and helpful throughout our stay. The breakfast was superb, with a great selection, and the hotel’s location is extremely convenient. Unfortunately, the condition of the suite significantly affected our overall experience. For a Sofitel and considering the level of accommodation we booked, we simply expected much better. Despite the excellent staff, breakfast, and location, this is sadly a hotel my family and I would not choose to stay at again.

Lovely hotel right next to the central train station. Spacious room, although the bathroom was a little small. The shower had great water pressure and plenty of hot water. Excellent breakfast. We stayed only two nights while passing through Munich, and chose the hotel for its high quality and proximity to the train station.

Although the hotel is in the station area, it is quiet enough around. The hotel is very good. The staff is helpful. Excellent restaurant and bar. Breakfast with champagne and service. The rooms are comfortable and spacious. We were very pleased with our stay. The hotel is near the old town, so most attractions are within walking distance. The only downside is the weak internet connection in the rooms.

Well located it next to the train station Great rooms, pillows, decor, ac, bathroom Great staff Fantastic breakfast A hotel to repeat

We stayed at Sofitel Munich Bayerpost for two nights, and while there were certainly some positives, the overall experience didn’t quite live up to the expectations of a luxury hotel. The biggest disappointment was the location. While it’s extremely convenient if you’re planning lots of train travel, as it’s right next to Munich Central Station, it’s not the ideal location for tourists looking to enjoy the city. The area around the station is busy, noisy, and currently surrounded by significant construction. It’s not the kind of hotel where you can simply step outside and enjoy a pleasant stroll or an easy walk through Munich. As a Chase The-Edit Collection guest, we were also disappointed with the arrival experience. Despite emailing the hotel in advance about our early arrival and politely requesting an upgrade, we were unable to check in early and had to wait about an hour and a half. There was no welcome amenity, no room upgrade, and unfortunately we were assigned a room facing a warehouse building - the least desirable view possible. Almost felt like a downgrade from a standard-room perspective as well. The front-desk staff also seemed not-so-friendly. Silvia, as a front-desk manager, could surely be more welcoming towards the guests. Overall, the check-in and check-out experience at the front desk is the real reason behind the low-rating and not so great experience. The highlight of our stay was undoubtedly the breakfast. The quality and variety of the food were excellent, but even more impressive was the breakfast staff. Jeffery was a wonderful host. T.Le was smiling and friendly - one of the best servers I have ever seen. Natalia, on the second day, was equally impressive. They were genuinely warm, attentive, and always greeted us with smiling faces, making every morning a pleasure. The hospitality at the breakfast was the brightest part of our stay. Overall, Sofitel Munich Bayerpost is a practical choice if your priority is easy access to the train station or taking day trips from Munich. However, if you’re visiting Munich primarily to enjoy the city’s atmosphere and are expecting a luxury hotel experience that matches its reputation, there may be better options.